Earlier this year Citi announced it was discontinuing the two Expedia cards they offered and cardholders would be product changed to other Citi cards. In addition a bonus of $100 was offered. Cardholders have received that bonus, but now report receiving the following e-mail:
Dear Expedia member,
We recently sent you an email in error stating that your Expedia Rewards Voyager Card from Citi would be converted to a Citi Premier® Card. No changes were made to your Expedia Rewards Voyager Card and it will not be converted to a Citi Premier account. In addition, no changes were made to the status of your Expedia Rewards account. Any Expedia Rewards status extension and bonus points that were awarded as a result of the email will be honored. We apologize for any inconvenience or confusion the original email may have caused you.
There’s no further action needed, thank you for your continued loyalty.
Sincerely,
The Expedia Team
Looks like the $100 bonus will stick around as well as per the terms of the e-mail.
Citi get your act together!
What’s wrong with Citi? They nix something from the Costco cc too…
I got this email and I assumed it was because I product changed my Expedia card to a custom cash a year ago.
only got the email for p2 who canceled the card. P3 who still have the card didn’t get this email.
I never got the bonus. When I inquired with Expedia they said to talk to Citi. Dad tells you to ask mom, basically.
Is it possible that they can’t convert my card in the middle of year after I’ve paid the AF? Wonder if that’s where they messed up.
I don’t even have that card any more ..and got the previous email with $100 deposited to my Expedia account. Talking about shiti IT….