Delta suffered some horrible delays recently due to weather issues and this was made worse by their IT. According to Point Me To The Plane and this Flyertalk thread, Delta will provide the following compensation:
- $200 travel voucher or 20,000 Delta SkyMiles
You’ll be eligible for this compensation if the following happened to you on two flights or more:
- You experienced a delay of greater than 3 hours and/or
- You experienced a complete cancellation
The miles/travel voucher should be awarded by May 1st and if you were affected you don’t need to do anything. Loyalty program members will get the miles and everybody else will receive the travel voucher.
