Prime Day has now come and gone and we would like to try and get some constructive feedback from readers. You can either comment below or contact us directly. Sort of things we would like to know:
- What did we do well? What did we do poorly/could be improved?
- Did you like the sticky post with updated deals & individual posts for the more popular deals? If not, what would you have preferred?
- Did you think there was too many tweets announcing new deals added to the sticky post?
- Did we highlight other opportunities to save money via stacking enough (e.g JetBlue & this post)
- Next year/Black Friday/Cyber Monday what would you change and why?
This isn’t supposed to be a circle jerk where everybody pats us on the back for doing a good job, we are actually interested in getting some real feedback in what readers did and didn’t like. We know some readers absolutely hate the fact we post any deals whatsoever and want us to focus only on bank accounts/credit cards but we enjoy covering some deals and think it’s a good fit for the most part. We always try to take reader feedback and suggestions seriously and I personally think it’s one of the reasons this site continues to grow.
In terms of my own thoughts here is what I think:
- We need to do a better job of getting readers to find & share deals. Not sure if that involves providing some sort of incentive or just making the process easier.
- Excessive tweets can be super annoying. I hate when other sites do tweetchats because it’s a stream of tweets I have zero interest in, I think the readers that found the tweets of deals annoying had no interest in prime day at all. We either need to do a better job of warning readers about this (and telling them to refollow us after an event) or pointing out why a particular sale/deal is a good deal.
- I think we did a good job of explaining stacking, especially in the lead up to prime day. It may have made sense to repost our savings guide on the day itself. May have even made sense to repost individual tactics in the lead up (e.g moving coupon).
As I said we/I would love to hear your feedback in the comments. Feel free to also agree/disagree with other commentators but let’s keep it civil as always. Also feel free to express any other issues/things you’d like changed below as well.
Update
Thanks to everybody that has given us feedback (and please continue to do so). Chuck & I have talked about it and here are some of our thoughts after reading the comments:
- The tweets are super annoying, especially for people signed up for mobile notifications. Won’t be doing this in the future.
- A lot of people thought the deals themselves weren’t that great. I think this is a misconception as some people are looking at the price before taking discounts & stacking into account (this leads onto our next point).
- We need to do a better job of highlighting additional savings. We should have linked to our guide to saving money on Amazon at the top of the stickied post and also included information regarding the JetBlue portal at the top of that post as well. I think also reposting the stacking guide in the lead up (maybe at the start of when the deals went live) would have been a smart choice.
