The Offer
- Buy $50 in qualifying gift cards and get a free $10 H-E-B Gift Card. Qualifying gift cards are:
- Lowe’s
- Home Depot
- Bass Pro
The Fine Print
- Limit one original coupon per qualifying item while supplies last
- May not be duplicated or combined with another offer
- Not valid for online purchases
- We reserve the right to limit quanities purchased on this copon.
- Valid until July 10th, 2018
Our Verdict
Lowe’s & Home Depot will be useful for some readers.  Definitely not as good as the 20% off deal they had previously on more useful gift cards either.
Chase referred to this store as H.E.Butt on their list of 2018-Q2 groceries for CF.
That was the name of the founder and is still the formal name of the company. https://www.forbes.com/companies/he-butt-grocery/ I’m sure the family has been the ‘butt’ of many jokes. 😉
Yup, extremely weird. First time that this has happened and I frequent HEB
Why even have the coupon then?
Chuck – It sounds like the intention was for the coupon to work, and when it came out Day 1 something wasn’t coded correctly and didn’t work.
A cashier can manually adjust it, but any manual adjustment over 9.99 discount requires a manager override. This takes a decent amount of time (and I can personally say annoyed the women behind me greatly).
The in store signage lists other brands as well, but the paper coupons just show those 3. I’m guessing SKUs got misconfigured, possibly as a result of them tweaking what gift cards were included. Based on how wide speaks the coupons have been pulled it seems to have been a corporate decision.
DP: Coupons are not working in any HEB stores.
That’s odd, any chance of manual $10 discount instead?
I visited three different stores and had three different experiences. In one of the stores, I didn’t find this coupon at all. Instead, I saw a Buy $50 Uber gift card, get free $10 H-E-B gift card. In another store, this Bass Pro/Lowes/Home Depot coupon was present, but it required manual entry and manager override (which is typical at that location for discounted items that are reduced for quick sale). The third store had the coupon, and it worked without manual entry or manager override. It simply scanned for $10 off.
Interesting, thanks. What other differences with those stores might explain the different experiences? Different dates, different towns, different store sizes/ages, etc? (E.g. I have some smaller old HEBs, some newer larger but not ‘Plus’ HEBs, and some HEB Plus.)
Each of the stores are in different towns. I am kind of guessing on age, but I’d rank them from oldest to youngest in the same order as the coupons were accepted. The oldest store didn’t have the coupon. The middle store required manual value entry and manager override. The youngest store automatically accepted the coupon and applied the proper discount upon scanning.