Update 12/16/19: Funds should now be back on the affected cards with the line detail of ‘Missing MasterCard Settlement Credit’. Not sure if you need to have filed a claim to have the funds restored or not
Update 11/12/19: Readers keep asking for updates on this. The update is that nothing has changed, the problem persists and despite rumors that affected cards would have funds returned last Friday that hasn’t happened.
Original post: It looks like there is currently an issue with Mastercard gift cards when trying to use them to load bluebird/serve or purchase money orders. It seems that an error “not authorized” occurs, transaction is then declined but then funds are drained from the card. Not sure if there is a way to really resolve this issue, but something to keep in mind. If this has happened to you, please share your experiences below.
