JetBlue Waiving Cancellation & Change Fees

Update 3/11/20: JetBlue has added a new policy for flights booked before March 10th for travel March 10, 2020 through April 30, 2020. Customers may rebook their flights for travel through October 24, 2020

With everyone worried about the coronavirus, JetBlue announced they are waiving cancellation fees and change fees for travel booked between February 27th and March 11th.

• Valid only for bookings during those dates. Not valid for for flights already booked before then.
• Valid only for travel to be completed by June 1, 2020.
• Eligible changes made will receive a JetBlue Travel Bank Credit in the amount of the flight fare plus any applicable taxes and fees, valid for one year from date of issuance toward future JetBlue air travel only.
• Rebookings are permitted during the Booking Window; after the Booking Window, only the first rebooking will be eligible under this policy, and will be subject to the fare rules and Contract of Carriage in effect at time of this rebooking. This policy applies through all booking channels. Group Bookings must be handled through 1-800-JETBLUE. Only the flight component of a JetBlue Vacations package is eligible under this policy. We recommend customers contact JetBlue to understand the cancel and change policies applicable to rental cars, hotels, and other travel product components of their bookings.
• Changes/cancellations must be made prior to scheduled departure (otherwise fare is forfeited).
• All flight reservations made one week or more prior to a flight’s departure may be cancelled without penalty up to 24 hours after the reservation is made for full refund or Travel Bank Credit.

Due to evolving coronavirus concerns, we are suspending change and cancel fees for all new flight bookings made between February 27, 2020 and March 11, 2020 for travel through June 1, 2020.

While there are no current travel restrictions to the locations we fly, customers can book with confidence on jetblue.com and jetbluevacations.com and know that changes or cancellations will be allowed without penalty should the situation change.

In the event you need to make a change to bookings made between the qualifying dates above, visit the Manage Flights section of jetblue.com or contact us for assistance.