Posted by William Charles on March 25, 2020
Hotel Booking

Published on March 25th, 2020 | by William Charles

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Marriott To Extend Free Night Certificates Until January 31st, 2021

Update 3/25/20: If your certificate is expiring within 30 days Marriott will actually extend it for one full year. This can be done via chat but might be YMMV. Hat tip to me_frugal.

According to an e-mail seen by Loyalty Lobby Marriott will extend free night certificates until January 31st, 2021. Normally these certificates are given out to credit cardholders and are valid for ~ 12 months after they are issued. Apparently the extension will take place sometime in April. I’ll believe it when Marriott actually extends the certificates, given Marriott’s track record.



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Dave C
Dave C

Will it be applied to 7 night certs as well?

Nick Reyes
Nick Reyes

Yes. Marriott announced this on 3/13. In the paragraph under “For Our Marriott Bonvoy Members”, they include “…or travel package”, which I take to mean the 7-night certs.

DaveC
DaveC

I just checked my email. There’s only one dated 3/14 (from CEO) and the section for Bonvoy members doesn’t say anything about travel packages. I’ll call sometime in the next few weeks. Mine was already extended once and expires in October.

Nick Reyes
Nick Reyes

Check the email again. It should be in there. If not, go to the Marriott website and look at it. I tried to post the link here, but I guess it got caught in the spam filter. It specifically mentions “travel packages”, but it’s easy to gloss by that sentence if you’re not reading carefully.

Tony
Tony

When I called to cancel my reservation over a week ago, the agent extended the certificate for another year. YMMV.

Bob Roberts
Bob Roberts

I hear they’ve outsourced the IT work updating the dates to Citi. /s

Nun
Nun

Why is this news? I thought everyone received the March 14th email I did which was also discussed on FT at the time, “Lastly, Members who currently have an active Free Night Award (FNA) expiring in 2020 as part of their credit card benefit, annual choice benefit, promotions or travel package will be able to use it through January 31, 2021.”

Bob
Bob

It was news to me.

Peter
Peter

News to me as well

MoreSun
MoreSun

I’ll believe it after they attempt to extend the certs and just screw it up and we all get Bonvoyed! Then it will feel real.

Bob Roberts
Bob Roberts

They’ll extend them into the past. Bonvoy!!!

Mike
Mike

I got mine extended a year on March 14th. I think its ymmv by rep but I wouldn’t settle for less than January 31st 2021.

Peter
Peter

If this were true then Hyatt is the last one. They’ve been insisting against and extension over phone, email, etc. I have a cert expiring on 4/6 and California’s lock down order won’t even be over by then.

Clayton Allen
Clayton Allen

Same. They’ve refused me twice.

Kathy
Kathy

I called Hyatt and get 10K point for my certificate expiring 4/6. I am a Discoverist.

GengisKhan
GengisKhan

Anyone know if they are extending elite status as well? I can see there being far fewer elites next year.

Mikey
Mikey

Marriott’s treatment of elites will come back to bite them later. They downgraded me this week. The response was rude and unapologetic. I simply wanted to know at which property I could safely stay to earn the 9 nights I was short after having already earned so many nights and stays. The supervisor said read the rules and disconnected. Fine. I’ll pay a credit card annual fee for Hilton Gold and get instant status before I’ll ever stay at a Marriott again.

Eli
Eli

Wish they would convert these to points

brad
brad

How do you chat Marriott?

Jenny
Jenny

The should be sued in a class-action lawsuit over inconsistency in their loyalty programs, and their unwillingness to rein in the hotels. They shouldn’t be allowed to use any of the bailout cash.

For the People
For the People

Hmm, all the lawyers with free time on their hands… (tsunami of lawsuits on the horizon)

Newbie
Newbie

Marriott shd give 35,000 points instead of extending free night certificate for this year

Kay
Kay

I logged into my account and there are no expiry date on both my travel package and account. Travel package due to expire this July. Dont see any extension yet.

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