Verizon Up Rewards Program Review [Changes Beginning in March]

Update 1/29/20: Starting March 1, you’ll be able to grab your favorite reward after the first of each month. No more credits needed. Make sure to use existing credits by 2.29.2020 in the My Verizon app. FAQ

Update 5/3/19: You now get one credit per month, rather than needing to spend $300 to get a credit. Credits also must be now redeemed within 30 days, instead of the previous 60 days. Hat tip to reader Mike G


7/25/18: Verizon Up has added a Local Offers section with many BOGO’s and the like at local stores. Added section below.

Verizon Up Review

Direct Link / FAQ

On August 1, 2017, Verizon rolled out a new rewards program called Verizon Up. This is part of the ‘thank your customers’ competition which started with T-Mobile Tuesday’s and then AT&T Thanks.

The idea is to simplify the older, bloated Verizon rewards program called Verizon Smart Rewards which some people didn’t find smart or rewarding. The new program has simpler earning and redeeming options. Verizon Up is accessed via the Verizon app only, so you’ll need that to take advantage of the program.

Note: Verizon Up is only for mobile phone users. Verizon Fios users can participate in a different rewards program called Verizon My Rewards+.

Those who still have Verizon Smart Rewards can use them by October 31. Unfortunately, points do not roll over to the new program, and there aren’t any good deals to be had with them; people are trying to unload their huge stash of points to get any sort of $5 gift card via auctions.

 Earning Rewards

You now earn one credit per month.

Verizon Up earnings are simple: each $300 you put into Verizon’s coffers you’ll get one credit. This includes your wireless bill or any other purchases paid on your Verizon Wireless monthly bill, like a phone purchase which gets paid monthly.

The rewards program is only for products and services paid on your monthly bill, not a phone purchased outright and certainly not on home phone service or internet service.

Redeeming Rewards

Each 1 credit earned entitles you to one reward. It doesn’t matter which reward you pick – it’s always one reward per 1 credit, meaning one reward per month. Once earned, you have 30 days to redeem a credit.

Reward options are refreshed each month. To give you an idea, here is a list of some of the current options:

  • $5 Starbucks gift card
  • 20% off 10 Uber rides within a month
  • $10 off a new device
  • Free 3 months of HBO Now
  • 15% off any case
  • 4 months free music (Apple Music, I think)
  • 1 GB of bonus data (useful for those not on Unlimited plans)

They also will offer periodic ‘Super Tickets’ which can be anything from concerts to local sporting events. Be sure to snag these fast since they’ll go quick.

At the minimum, a $5 Starbucks gift card is an easy option, and the Uber option looks fantastic: assuming there’s no cap there, it can easily be worth $50 or more for the right person which is incredible.

Signup Bonus

You get one free credit upon signup. Could worth signing up just for that.

Verizon Up Local Offers

Verizon Up also offers deals at man local establishments. One common offer is BOGO at local restaurants. Many similar offers as well.

Final Thoughts

Most people will probably like the new rewards program better (I think?), though people who were experts at picking up on the deal under Verizon Smart Rewards will find they got better value under the old system.

The jury is still out on the value proposition of Verizon Up – sounds like there are good options available, and the fact that they have the $5 Starbucks gift card for easy redemption is nice. The bigger question is how these rewards will change over time. We’ll see.

Some people have expressed concern that in order to enroll in the new Verizon Up program you need enroll in Verizon Select which mines data about you. If you’re worried about that kind of thing, you’ll want to steer clear of this rewards program.

Let us know your thoughts or tips to maximize in the comments.

Notify of

oldest most voted

Linda (@guest_1124485)
January 8, 2021 18:32

They took away the free movie reward I thought that was the best reward especially during quarantine time been customer for way too many years hope they bring it back next month. January 2021 rewards are pitiful and not worth it.

XP1 (@guest_1119999)
January 1, 2021 15:04

No prepaid.

“Am I eligible for Verizon Up?
You’re eligible as long as you have the following:

Have a smartphone on an active Verizon wireless account in good standing
Are on a standard account (business and prepaid accounts aren’t eligible for Verizon Up at this time)
Are a resident of the US (excluding the territories of Guam, Puerto Rico and the Virgin Islands)
Have the My Verizon app downloaded on your smartphone
Are 18 or over
See the Verizon Up Terms and Conditions for more details.”

Pissed Off
Pissed Off (@guest_955110)
April 9, 2020 22:11

This program in every iteration sucks. The app sucks. Verizon sucks. My bill is 415 dollars a month and in return I get some stupid 5 dollar gift card option to a s h i t t y restaurant like Panera?????!! F u c k y o u Verizon piece of s h i t. How about you drop my f u c k i n g bill by 5 dollars and shove your stupid goddmned sponsored offers up your greedy keister, a s s holes

geewhiz (@guest_929182)
March 5, 2020 20:53

Hey btw-

Verizon just discontinued VerizonUp’s “Local Offers” program. In my opinion the most VALUABLE part of VerizonUP. Because of course they did! See here:

“7. Are Local Offers available in Verizon Up?
We’re continuously improving our Verizon Up member experiences and listening to your feedback.
Effective 3/1/20, Local Offers are no longer included in the program. We’re making this change so that we can provide the key offers and benefits that you and other customers use and value most.
We’ll continue to offer Verizon discounts and offers, rewards from brands you like each month, and increased access to unique experiences.”

Victor (@guest_891931)
January 29, 2020 00:35

Is this 1 per account or 1 per line

Josh (@guest_892266)
January 29, 2020 10:07


Mike (@guest_891914)
January 29, 2020 00:18

Saw the upcoming change. Any idea if Super Credits are being cut…?

It’s Totally Me
It’s Totally Me (@guest_885671)
January 23, 2020 08:10

This is a horrible, confusing, program that does not reward your worth. Shame on verizon‼️

Elayne Blystone
Elayne Blystone (@guest_816542)
September 30, 2019 18:38

You did not explain how to freedom your rewards. No one is helping me!
Might as well get out of this program!

Kevin (@guest_758482)
May 11, 2019 14:12

This isn’t a rewards program. Moving to 30 days from 60 days doesn’t make the program a bit better. MY 4 gift cards are always the same. I don’t drink coffee, I already have an unlimited plan and I don’t read anymore. So basically the program is already worthless. And since you can’t save your credits from one month to the next what’s the point. You’d think with all the crap Facebook has been getting lately for mining information Verizon would find that customers don’t like it. Seems I will be like all the others who have left Verizon the last few years, I’ll be gone when my current contract is up.

And please Verizon have a way to opt out of your Rewards program.

And for those customers wanting to at least opt out of Verizon proprietary Advertising mining or as Verizon calls it, what we collect and how we use it. Go to your Account > Privacy Settings > Click on Don’t Participate buttons > Save Changes

f vz
f vz (@guest_755823)
May 4, 2019 15:30

verizon needs to stop wasting time on a spyware initiative that’s glossed up as a rewards program. Yick.