Posted by Chuck on July 25, 2018
Reviews

Published on July 25th, 2018 | by Chuck

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Verizon Up Rewards Program Review [Formerly Smart Rewards]

7/25/18: Verizon Up has added a Local Offers section with many BOGO’s and the like at local stores. Added section below.

Verizon Up Review

Direct Link / FAQ

On August 1, 2017, Verizon rolled out a new rewards program called Verizon Up. This is part of the ‘thank your customers’ competition which started with T-Mobile Tuesday’s and then AT&T Thanks.

The idea is to simplify the older, bloated Verizon rewards program called Verizon Smart Rewards which some people didn’t find smart or rewarding. The new program has simpler earning and redeeming options. Verizon Up is accessed via the Verizon app only, so you’ll need that to take advantage of the program.

Note: Verizon Up is only for mobile phone users. Verizon Fios users can participate in a different rewards program called Verizon My Rewards+.

Those who still have Verizon Smart Rewards can use them by October 31. Unfortunately, points do not roll over to the new program, and there aren’t any good deals to be had with them; people are trying to unload their huge stash of points to get any sort of $5 gift card via auctions.

 Earning Rewards

Verizon Up earnings are simple: each $300 you put into Verizon’s coffers you’ll get one credit. This includes your wireless bill or any other purchases paid on your Verizon Wireless monthly bill, like a phone purchase which gets paid monthly.

The rewards program is only for products and services paid on your monthly bill, not a phone purchased outright and certainly not on home phone service or internet service.

Redeeming Rewards

Each 1 credit earned entitles you to one reward. It doesn’t matter which reward you pick – it’s always one reward per 1 credit, meaning one reward per $300 in spend. Once earned, you have 60 days to redeem a credit.

Reward options are refreshed each month. To give you an idea, here is a list of some of the current options:

  • $5 Starbucks gift card
  • 20% off 10 Uber rides within a month
  • $10 off a new device
  • Free 3 months of HBO Now
  • 15% off any case
  • 4 months free music (Apple Music, I think)
  • 1 GB of bonus data (useful for those not on Unlimited plans)

They also will offer periodic ‘Super Tickets’ which can be anything from concerts to local sporting events. Be sure to snag these fast since they’ll go quick.

At the minimum, a $5 Starbucks gift card is an easy option, and the Uber option looks fantastic: assuming there’s no cap there, it can easily be worth $50 or more for the right person which is incredible.

Signup Bonus

You get one free credit upon signup. Could worth signing up just for that.

Verizon Up Local Offers

Verizon Up also offers deals at man local establishments. One common offer is BOGO at local restaurants. Many similar offers as well.

Final Thoughts

Most people will probably like the new rewards program better (I think?), though people who were experts at picking up on the deal under Verizon Smart Rewards will find they got better value under the old system.

The jury is still out on the value proposition of Verizon Up – sounds like there are good options available, and the fact that they have the $5 Starbucks gift card for easy redemption is nice. The bigger question is how these rewards will change over time. We’ll see.

Some people have expressed concern that in order to enroll in the new Verizon Up program you need enroll in Verizon Select which mines data about you. If you’re worried about that kind of thing, you’ll want to steer clear of this rewards program.

Let us know your thoughts or tips to maximize in the comments.



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Wany
Wany

Verizon Up credits expire after 60 days, and every reward has an expiration date.

I guess you have a short window to spend the credit.

Chris
Chris

The old reward program from Verizon was a joke. I just redeemed a $5 Starbucks card on the new one and as soon as I did the slot for the $5 Starbucks gift card changed to a $5 Panera gift card. That will probably be my next redemption. Either way, I’ve already received more value out of the new program than the old one.

Tim
Tim

“Unfortunately, points do not roll over to the new program, and there aren’t any good deals to be had with them”

Wow! I hope this becomes a real PR disaster for Verizon. Can’t believe they wouldn’t give some nominal rollover value to long-term customers (like me) who have tons of reward points.

Changer
Changer

It looks like you have to joint Verizon Selects before you are able to enroll Verizon Up.

Veirzon Selects requires to much information to me, as you can see in their website:https://www.verizonwireless.com/support/verizon-selects-faqs/

E.g.,

Verizon Selects uses:
Information about your wireless device and how you use it – including web addresses of the sites you visit, similar information about apps and features you use, as well as device and advertising identifiers.

Information about your device location including network data and location information transmitted by apps and sites you permit to use your device location.

etc…

deerseason
deerseason

Wow, no way HBO Now would be a recurring reward, gotta only be a one-time per-customer deal. Cause otherwise, families paying 100/month on Verizon effectively get HBO for free.

Roy
Roy

It appears to say “First 3 Months Free” and in the fine print it says new customers only. I got a little excited too, because with our monthly bill (and this promotion was available a lot) we wouldn’t have to pay for HBO.

VM
VM

Requirement to participate in their Verizon selects program kept me away from their old program and will keep me away from this one.

V
V

you could participate in smart rewards w/o signing up for select. however, the new up program seems to require it, which is unfortunate

see #10: https://www.verizonwireless.com/support/smart-rewards-faqs/

Peter
Peter

Yes I used Smart Rewards and got lots of free gift cards while opting out of Verizon Selects.

New program requires you enroll in Verizon Selects. No way I’m doing that!

Also not interested in app only program…

Jcmon
Jcmon

The old reward is best, I get over $25 gift card for daily deals each month, and get staff with rewards point.

Daniel
Daniel

The last program was such a joke anything would be better than it.

Tom
Tom

Agree that the old program was a complete joke. And yeah, anything has to be better.

Credit
Credit

If points don’t roll over then they are just stealing.

Dustin
Dustin

I had a $5 Amazon gc option.

stacker
stacker

“Verizon Up is accessed via the Verizon app only.” Well, that’s their first mistake. This rewards program is also going to suck.

duke5150
duke5150

The “Verizon Up” program does NOT work or apply to anyone who has an “OLD’ plan. That is, unless you are on the currently offered plan you are NOT eligible.

Peter
Peter

lol funny thing is that being on the old unlimited plan my monthly charges are higher.

Great job rewarding loyalty Verizon! Clearly all you want are idiot consumers who will give up all their browsing habits and privacy in exchange for the latest garbage plan you are peddling and a $5 Starbucks gift card for every 3-5 months they have service.

Dan
Dan

So if you get the uber coupon, does that month start right away or do you get a code to use in a future month of your choosing? Same with the 1 GB of data and the device credit, can you save these to use later? Do they expire?

BR
BR

I see a $25 off $75 at boxed.com offer on mine. Wondering if this could be combined with the Amex and Ibotta offers.

eg
eg

I’ve been trying to redeem for Starbucks $5 for a while but can’t. I log into the app, go to Verizon Up, select the reward but the redeem button is grayed out – anyone else with this issue? How many points/credits is it supposed to cost to redeem for this?

THERESA JORDAN
THERESA JORDAN

Normal cost to redeem is a spend of $300 with Verizon.

I don’t even *have* the Starbucks gc as an option. Do have the $5 Amazon gc. Maybe the offers vary from person to person? I’ve got one for Barkbox, 20% off NEST (Verizon), 60 days free Kindle Unlimited, $5 AMC gc,30 day free trial with STARZ. Oh, and Lady Gaga tickets available in 4 minutes. I already got the Amazon GC or I’d try for Lady Gaga for re-sale. LOL

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