Subscribe
Notify of
guest

298 Comments
newest
oldest most voted

Max
Max (@guest_409604)
May 23, 2017 15:37

Sigh denied because of Chex systems. Presumably due to too many inquiries.

anthonyjh21
anthonyjh21 (@guest_409619)
May 23, 2017 16:01

Yikes! Any idea on how many inquiries you might have over the last 6/12/24?

Den
Den (@guest_341142)
January 19, 2017 13:02

The account and a bank looks good. However there are some down points, at least for me:
1) Use your debit card to make 15 or more purchases per month in the amount of $500 or more. I would like to see something like: pay 5 or more bills per month in the amount of $500 or more
2) Fee for outgoing transfer. That is just strange due to most of the banks does not have such fee

Maybe I missed something else…

Just a thoughts…

b
b (@guest_340416)
January 18, 2017 00:44

Check your 1099-INT statement. I got mine and it was wrong. It said I got $200 in interest when I only got a $100 bonus. I sent them a message through their contact form.

payyoutuesday
payyoutuesday (@guest_340419)
January 18, 2017 01:04
  b

Mine, too. It’s because they erroneously gave me two bonuses, then took one back. Sigh. Will call tomorrow.

DirtyLilRat
DirtyLilRat (@guest_322716)
December 3, 2016 14:05

Is there an easy way to close this account online?

Jeff H
Jeff H (@guest_322753)
December 3, 2016 17:52

Bill’s team instructed me to zero our the account balance and that should do it. A few months later, I had to email Bill as something failed closing it out completely. I would wager since he got mine handled, he sent directives to their IT team to fix that.

NOBODY anywhere is on top of this stuff more than Bill Clancy. I just do not live close enough to do the everyday stuff and my $$ balance is not enough to justify keeping the account. I still give them high marks for this account.

Bill Clancy
Bill Clancy (@guest_327139)
December 14, 2016 15:49

Thanks, Jeff!

Bill Clancy
Bill Clancy (@guest_327138)
December 14, 2016 15:48

Hi DLR,

Several options – use our live chat or pop us a note via email at support AT northpointe.com. Or, per Jeff’s comments you can leave the balance at $0.00 and after 30 days of non-activity we’ll close it out automatically. Please let me know if there’s anything we can do to keep your business – thanks for checking us out. 🙂

Sincerely,

Bill Clancy, VP/Deposit Banking, Northpointe Bank

Ferris
Ferris (@guest_350366)
February 8, 2017 17:04

Hey Bill, any plans on renewing this awesome deal? I definitely could use a 5% account and could use a bonus while I’m at it 🙂

anthonyjh21
anthonyjh21 (@guest_350372)
February 8, 2017 17:32

Keep in mind though opportunity cost of the $500/mo is $10 (2% cc).

Real rate is below 3% and you’ll owe taxes on this whereas using a cc is nontaxable. You also miss out on minimum spend capacity. Not to mention the time invested.

Might sound like I’m hating on this bank but the reality is they seem like a good bank but as far as value to the consumer is concerned you may want to begin a search elsewhere, such as LMCU with $15k at 3%.

Ted
Ted (@guest_300829)
September 28, 2016 23:41

It is now possible to fund $100 initial deposit with credit card. I managed to do so using a Citi double cash with $0 cash advance limit and the category is showed as ‘PROFESSIONAL SERVICES, NOT ELSEWHERE CLA’ (still pending).

Bill Clancy
Bill Clancy (@guest_301256)
September 29, 2016 15:07

Hi Ted,

Yes – this is correct! Our new online account opening portal went live in early September and allows for ACH funding (as always) plus debit/credit card funding of up to $100 (new). I hope you found the application process fast, simple and intuitive – we think it’s one of the better account opening solutions in banking.

Sincerely,

Bill Clancy, Northpointe Bank

emak
emak (@guest_293693)
September 11, 2016 08:56

I opened my account mid-March with this promo, deposited the $100, and I never received the bonus! I don’t understand why I didn’t get it. Would appreciate some help. Thanx

Bill Clancy
Bill Clancy (@guest_301254)
September 29, 2016 15:06

Hi emak,

Yes, please contact us via chat or email here: https://www.northpointe.com/about-us/contact-us/

As long as you qualified per the terms of the offer (no previous NP bonuses earned in the past 365 days; no duplicate address), there should be no issues and we’ll get this resolved right away.

Sincerely,

Bill Clancy, Northpointe Bank

Jeff H
Jeff H (@guest_280750)
August 3, 2016 04:39

Coming up on the 120 days minimum account holding period. Any incentives to keep the account after that ???

Bill Clancy
Bill Clancy (@guest_287770)
August 24, 2016 16:05

Jeff, Other than continuing to work with our awesome team of Personal Bankers!?! On a serious note, we recently sent out emails to current customers with client-only special offers like a 1.05% APY savings account and $250 off closing costs on a home loan (plus, our home loan rates are stellar…check it out here: http://www.northpointe.com/home-lending/low-rates/ )

We’re also working on $250-500 gift card give-a-ways this fall for eStatement users and customers that follow us on our social media pages.

So, lots in the works — hope these plus the 5.00% APY each month keeps you here!

Best,

Bill Clancy, Northpointe Bank

tbradnc
tbradnc (@guest_264683)
June 2, 2016 11:16

Always leave $1 if you plan on using the account….

Ryan
Ryan (@guest_266047)
June 8, 2016 11:55

Yeah.. my account is nowhere to be found either.

Annex1982
Annex1982 (@guest_266051)
June 8, 2016 12:08

Just to give my two cents.

I still have my account available and still see the balance. My advise is probably to put some amount… my rule of thumb is to leave a $10 balance on an account.

If you still have a problem just contact their support. Using their chat seems to be easy based on my experience. I think this is one of the most responsive banks and I didn’t have any issue along the way.

Dave_B
Dave_B (@guest_264681)
June 2, 2016 11:12

Thanks for the tip. I checked my account, and it was also closed. It had been left at $0.00 balance.

This doesn’t bother me, as I was only planning to keep it open long enough to avoid the EATF and then close it. This bank action closed the account earlier, getting me out of waiting 120 days.

However, I can see how this could bother others who were perhaps planning to continue using their account. I wonder if Bill could take requests to re-open accounts that were closed without a second chex inquiry?

Angel
Angel (@guest_260547)
May 20, 2016 01:03

Hi, I have same issue with the sign up bonus. I just sent a message via “contact us”. Thanks.