Plastiq Now Working Again [Some Issues Still Persist]

Update 3/10/19: Plastiq is back up and running. Some readers are still reporting some intermittent issues but should be working for most people.

Update: Plastiq provided the following answer to our query:

Thank you yes we are sorry for the inconvenience we are updating the system we expect it to be up by tomorrow.

Plastiq (bill payment system that allows you to use a debit or credit card) service is currently down and has been for the last 24 hours+. When logging in you receive the following message:

I know some readers are eager to get some last minute Paypal Business debit card transactions before bank funding only is enforced on March 11th. We’ve reached out to Plastiq to see what is causing the issue and a timeline for when service will resume.

Hat tip to Ryan R

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Ed. C
Ed. C (@guest_736037)
March 16, 2019 20:04

Logged on to my Plastiq account and saw I have Fee Free Dollars rewards in the same amount as the my payments were for the week (and I made 5 mortgage payments!).

The description says “Apologies for the inconvenience”.

HarryTheFirstHarry
HarryTheFirstHarry (@guest_738119)
March 22, 2019 00:12
Jude
Jude (@guest_735975)
March 16, 2019 16:30

Great! Now You Can Try Paying Taxes or Bills FEE FREE Using a Credit Card @payplastiq Referral Code: 751473

try.plastiq.com/751473

Ed. C
Ed. C (@guest_734338)
March 13, 2019 15:05

I received this email from Plastiq:

“We are reaching out to inform you that the delivery of the following payment(s) have been delayed due to an interuption in service……”

Thing is, the payments they referenced were sent last week before the outage and have been received by the recipient.

Emporio
Emporio (@guest_734358)
March 13, 2019 16:03

I got the same email that 4 of my payments were impacted due to an interuption in service.

Sean
Sean (@guest_734272)
March 13, 2019 12:00

Can’t log in again.

Sean
Sean (@guest_734275)
March 13, 2019 12:08

Correction, couldn’t log in on a public network.

Chuck
Editor
Chuck(@chucksithe)
March 13, 2019 14:28

Working for me now.

C
C (@guest_733135)
March 11, 2019 07:14

It’s still down and I have been able to get into my account since last Thursday.

Ed. C
Ed. C (@guest_733142)
March 11, 2019 07:51
  C

I am able to logon to my account with no problems. Not down for me, anyway.

Flip
Flip (@guest_733100)
March 11, 2019 00:25

As of 9:15 PM PST, I was able to pay bills using Mastercard GCs – no issues whatsoever. Thanks.

HarryTheFirstHarry
HarryTheFirstHarry (@guest_733082)
March 10, 2019 23:44

Lets look at the positive side folks…something like this usually means free FFDs coming our way is my guess…..”Sorry if you were affected by our downtime…since we are very customer focused and don’t want to you to think badly about our site going down, here is 1500 FFDs to use on your next bill payment”. Thank you thank you we will take it..

Tom
Tom (@guest_732959)
March 10, 2019 17:31

It seems that I am not able use MGC any more…can’t add the cards. Already tried three..

Steve
Steve (@guest_732982)
March 10, 2019 18:15

It could just be a general problem with adding any card. Maybe try again later.

Tom
Tom (@guest_732984)
March 10, 2019 18:18

Yeah. Hope so. Hopefully, it’s only a technical glitch

potatoslayer
potatoslayer (@guest_732936)
March 10, 2019 16:51

I’m able to log in . I didn’t notice anything different.

Are there any portals or further incentives we can find for using plastiq?

VC21
VC21 (@guest_732909)
March 10, 2019 15:58

Just got an email from Plastiq that my landlord has deposited my last check for rent ($3200) which I gave on March 5th. This was keeping me worried for last two days, but looks like things are fine hopefully.

Ed. C
Ed. C (@guest_732916)
March 10, 2019 16:04

Just now tried to login and the site is still down for me.

Ed. C
Ed. C (@guest_732932)
March 10, 2019 16:31

Okay. Looks like they are back up now. Was able to logon just now. Website is REALLY slow, though.