Posted by William Charles on March 10, 2019
Deals

Published on March 10th, 2019 | by William Charles

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Plastiq Now Working Again [Some Issues Still Persist]

Update 3/10/19: Plastiq is back up and running. Some readers are still reporting some intermittent issues but should be working for most people.

Update: Plastiq provided the following answer to our query:

Thank you yes we are sorry for the inconvenience we are updating the system we expect it to be up by tomorrow.

Plastiq (bill payment system that allows you to use a debit or credit card) service is currently down and has been for the last 24 hours+. When logging in you receive the following message:

I know some readers are eager to get some last minute Paypal Business debit card transactions before bank funding only is enforced on March 11th. We’ve reached out to Plastiq to see what is causing the issue and a timeline for when service will resume.

Hat tip to Ryan R



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whodidntante
whodidntante

Time to panic? 🙂

AllenW
AllenW

Sure hope not, my referral credit just applied.

Derek
Derek

Maybe, almost no one takes their site down on a Friday during business hours unless something is really wrong. It could well be security related, not cashflow related.

Ryan
Ryan

Thanks for the update, William.

86
86

Down since the 7th…

Reed
Reed

Support not responding to my ticket about my landlord not receiving a check, while the site is down (support site is still up). I’m not saying it’s time to panic but this is very unprofessional of them.

Ed. C
Ed. C

Any updates? 48 hours to update their system seems suspect.

VC21
VC21

Just got an email from Plastiq that my landlord has deposited my last check for rent ($3200) which I gave on March 5th. This was keeping me worried for last two days, but looks like things are fine hopefully.

Ed. C
Ed. C

Just now tried to login and the site is still down for me.

Ed. C
Ed. C

Okay. Looks like they are back up now. Was able to logon just now. Website is REALLY slow, though.

potatoslayer
potatoslayer

I’m able to log in . I didn’t notice anything different.

Are there any portals or further incentives we can find for using plastiq?

Tom
Tom

It seems that I am not able use MGC any more…can’t add the cards. Already tried three..

Steve

It could just be a general problem with adding any card. Maybe try again later.

Tom
Tom

Yeah. Hope so. Hopefully, it’s only a technical glitch

HarryTheFirstHarry
HarryTheFirstHarry

Lets look at the positive side folks…something like this usually means free FFDs coming our way is my guess…..”Sorry if you were affected by our downtime…since we are very customer focused and don’t want to you to think badly about our site going down, here is 1500 FFDs to use on your next bill payment”. Thank you thank you we will take it..

Flip
Flip

As of 9:15 PM PST, I was able to pay bills using Mastercard GCs – no issues whatsoever. Thanks.

C
C

It’s still down and I have been able to get into my account since last Thursday.

Ed. C
Ed. C

I am able to logon to my account with no problems. Not down for me, anyway.

Sean
Sean

Can’t log in again.

Sean
Sean

Correction, couldn’t log in on a public network.

Chuck

Working for me now.

Ed. C
Ed. C

I received this email from Plastiq:

“We are reaching out to inform you that the delivery of the following payment(s) have been delayed due to an interuption in service……”

Thing is, the payments they referenced were sent last week before the outage and have been received by the recipient.

Emporio
Emporio

I got the same email that 4 of my payments were impacted due to an interuption in service.

Jude
Jude

Great! Now You Can Try Paying Taxes or Bills FEE FREE Using a Credit Card @payplastiq Referral Code: 751473

try.plastiq.com/751473

Ed. C
Ed. C

Logged on to my Plastiq account and saw I have Fee Free Dollars rewards in the same amount as the my payments were for the week (and I made 5 mortgage payments!).

The description says “Apologies for the inconvenience”.

HarryTheFirstHarry
HarryTheFirstHarry
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