Popular Bank Sending Out Shut Down Letters For Avianca Card

Popular Bank has sent out e-mails to some Avianca cardholders stating their accounts have been shut down. Below is how the letters read:

Dear: <name>

The credit card contract applicable to your account grants either party the right to terminate the account relationship or the credit privileges at any time with or without cause. It is a voluntary agreement that either party may terminate unilaterally. 

The Bank has chosen to exercise said contractual right and hereby informs you that the above mentioned account will be close effective <date>. Please destroy and discard any card you may have received for this account. 

Credit card #XXXX

After said date, you will not have access to any of your credit card benefits. As a result, you must take the necessary steps and make the necessary arrangements to avoid setbacks. If you have authorized any companies to charge your account for membership fees for ongoing services, please contact them directly to arrange an alternate method of payment. 

If there is a balance on the account, you will continue to receive your monthly billing statements. We inform you that you remain responsible for the payment of any balance in the account, which will remain subject to all the terms and conditions of the Agreement.

Sincerely,

Fraud Risk Control Department 

At this stage it’s not clear why people are being shut down, but it’s always possible that those who are shut down have been leaving out information that might explain the shut down.

Hat tip to Help Me Build Credit

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