Published on May 23rd, 2018 | by William Charles16
PSA: Chase Isn’t Properly Crediting The Marriott Upgrade Bonuses
Multiple readers have written in to inform me that they have only received a bonus of 10,000 points from upgrading their Chase Marriott Premier cards to Chase Marriott Premier Plus, despite their offers actually being for 20,000-50,000 points. If you have completed this upgraded and already received points, make sure you check to ensure you get the full amount and not 10,000 points. You should be able to send a secured message to get the points your owed, although some customer service representatives are wanting proof that you received a different offer (shouldn’t that be in their system?) so including a picture of your original upgrade e-mail is probably a good idea. I suspect we’d see a similar issue on the Chase IHG card if they were offering anything more than 5,000 points (sorry, I still can’t get over that pathetic offer).