Posted by William Charles on July 10, 2017
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Published on July 10th, 2017 | by William Charles

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[Somewhat Confirmed] Citi Prestige Adding Benefits – New Benefits Possibly Leaked (Metal Card, ShopRunner, Points Worth 1¢ Towards Cash)

Update #2: It appears to be confirmed that changes are coming to the Prestige card based on this email received by Reddit user use2c.

Update: Some people are claiming that the new benefits will be as follows:

  • Card will be metal, featuring mastercard logo
  • ShopRunner membership
  • Citi ThankYou points worth 1¢ towards cash/gift card redemption
  • Citi ThankYou points can be used towards the 4th night free benefit

Obviously these new benefits have not been confirmed by Citi yet and it’s possible they will be adding more benefits, different benefits or no benefits at all. This news doesn’t come from any of our own sources, so take it with a grain of salt.

This is a longstanding rumor and something I first heard about from a normally reliable source late last year. As you all know Citi is removing a number of key benefits from the Prestige card in late July 2017 .

  • No more American Airline redemptions at 1.6 cents-per-point.
  • The travel redemption rate of 1.33 cents-per-point will be lowered to 1.25 cents-per-point.
  • The fourth-night-free benefit for hotels will be based on average nightly rate instead of the 4th night’s rate.
  • The fourth-night-free benefit will no longer include taxes.
  • No more Admirals Club access

The rumor goes that before this date Citi will be adding a number of benefits to the Prestige card. Reddit user jlucib reports being told by a customer service representative that the changes will take place on July 17th, 2017. I haven’t been able to confirm that date but it makes sense that they would add any new benefits (or at least announce the additions) before cutting the old benefits to help retention of current cardholders.

I haven’t been able to find out the exact specifics of the changes (and believe me I’ve tried) but it might make sense to hold off on cancelling your Prestige card until we find out more. If your annual fee is due shortly then I’d recommend calling retention to see what they can do for you due to removal of benefits we listed at the start of this post.



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94 Comments on "[Somewhat Confirmed] Citi Prestige Adding Benefits – New Benefits Possibly Leaked (Metal Card, ShopRunner, Points Worth 1¢ Towards Cash)"

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Abey
Abey

We were in JFK last month on the way to Vegas, We were in AA terminal 8. I wanted to go into the admirals club but they dont accept the priority plus card (that i have from the citi Prestige) and i didnt realize at that moment that my actual Prestige card gives me acces to the admirals club without the priority plus card… 🙈
On the other hand that was the only bad note from the trip, so thats good 😉

NinjaX
NinjaX

you didnt miss anything. AC is junk. its like a zoo. everyone gets in. but Flagship is where the party is.

NinjaX
NinjaX

called many times to confirm this rumor. everyone said they have no clue. i guess theres no harm in believing or not believing.

Daniel
Daniel

You’d think they’d have to add/change something based on the upcoming loss of benefits. Just nothing seems “obvious” based on their current partners…

Alex
Alex

Maybe they will be adding a monthly Uber credit similar to Amex Platinum?

Chucks
Chucks

If they don’t add benefits I have no idea how they expect to stay with Chase, Amex and US Bank. The card won’t make sense for spending on. Unless you’re specially poised to use the devalued 4th night free benefits you really won’t break even.

TG
TG

Being grandfathered into the $350 AF, it’s worth it just for the best travel protections of any card for a net $100 AF. Also it lets me keep a premium TYP card to transfer to partners.

Paul
Paul

CSR whoops this card’s travel protections… Prestige can’t compete unless you factor in 4th night free and with AirBnb, it’s a fringe benefit.

benjinito
benjinito

It doesn’t. Prestige has 3 hour trip delay protection up to $500.

Paul
Paul

Thanks for that DP benjinito…. 3 hrs vs 6.

I was talking about primary auto insurance for rental cars w/CSR vs secondary for Prestige.

Joshua H.
Joshua H.

CSR’s travel protection is not even close to Prestige. The 3hrs travel delay benefits is very useful and covers almost all your family members, direct or indirect. Also, Prestige’s travel delay benefit can be used on any flight, while CSR covers only round trip and you have to be far away(100 miles?) from your billing address.

I used Prestige’s travel delay multiple times. We got a pair of QC 35, some free makeup and clothes, Philips Sonicare brush, etc… all for free! Citi pays whatever you claimed.

Anthony
Anthony

Are you serious? They paid out the claims for a sonicare toothvrusha nd nose headphones? Where did you buy them? In the airport or outside? Does the $500 include hotel room/food or is that separate??

Joshua H.
Joshua H.

Also, the Prestige’s $500 travel delay benefit is per person per trip. If you travel with your family members, each person can buy whatever they want for $500.

And the 3hrs delay doesn’t need to be under the same leg. For example, if your flight has two legs, the first one delays 1hr and the 2nd leg delays 2hrs, you can claim for the travel delay benefit.

ed
ed

Wow, I’m convinced

Anthony
Anthony

Have you personally done this? So you could buy Bose headphones and have them covered if one leg is delayed 1 hr and the next leg delayed 2 hours?

Joshua H.
Joshua H.

I did. For QC35, I claimed that I need it for my conference call, when my flight delayed 4 hrs at Chicago last winter.

Paul
Paul

Does the Citi Premier get the same trip delay cancellation benefits, ie 3 hr delay coverage?

gary
gary

i called the retention dept told them i was thinking about cancelling becuase the admirals club, they did offer me the similar retention bonuses I have seen listed but they did offer me one I chose which was for 7 months every month i spend $1500 I get a $50 statement credit. which evens out the 350 AF, I had already used the $250 airlines credit this year but will get it next year with the offer. AF hits in August.

Glenn
Glenn

Well done Citi! Like others I liquidated my TY given what we knew was coming and killed my Prestige back near the beginning of the year. Always advertise the bad news and hold back the good. No reason not to right?

Elmer
Elmer

Sounds like it might’ve been there plan, to get rid of people that were only in it for outsized benefits. I doubt their crying over losing a few churners.

Matt
Matt

I’d wager that they never planned on adding any benefits but realized they have to in order to remain competitive with the CSR/Altitude/Amex Plat. A lot has changed since they announced their cuts last year.

They’ll just offer a metal card and some lyft credit or something.

farsighted99
farsighted99

who cares about the metal card? I already a few of them. The novelty has worn off…. That’s not a real benefit to me. I almost ditched the card myself because of the Admiral Card benefit being removed, but then I needed a 4th night in a hotel. $165 saved. I’ll keep it another year.

Abey
Abey

The annual fee on my Prestige is $350 because i once had (almost two years ago) the gold checking account (which i opened when they had the 50K AA promotion) im thinking if its worth for me to pay it with the $250 travel credit and a free priority plus card and maybe a 4th night free.

Fathiss
Fathiss

I think you’re right, esp for the $350. I will keep at the $450 even as I use 4th night frequently. Also call for a retention bonus.

Mark Tran
Mark Tran

The retention offers I had was:
1. 10,000 bonus TYPs for spending $3,000 in the next 6 months
2. One extra TYP per dollar for the next 6 months, up to 50,000 additional points.

Jeremy
Jeremy

@Mark_Tran The first offer sounds better to me. 3 extra TYP/$ vs 1.

Mark Tran
Mark Tran

Yes that’s what I went with.

Bob
Bob

If i had to guess they will be changing the way people can redeem the 4th night free at a hotel. I was part of a market research study (got $300 cash) in January and all they really wanted to know was how they can make the 4th night feature better.

JP
JP

How’d you become part of that study? Do you sign up for this kind of stuff or was it random? Thx for sharing

Bob
Bob

It was through Adler Weiner. A family member sent me the email that they got from them. Had to go to downtown Chicago for the survey.

farsighted99
farsighted99

I don’t know about better. They will be giving you an average of the 4 nights (used to be the cost of the actual 4th night); and now they won’t be paying for taxes. Sounds worse to me. However, I’ll take it for one more year. Main use of it for me was the Admiral Club entry. Gone.

jnrfalcon
jnrfalcon

By far the most believable rumor is metal card period.

scott
scott

My retention offer was to get a $200 statement credit if I spent $4000 a month for 3 months. I passed.

mrredskin
mrredskin

if they hadn’t gotten rid of the golf benefit, i’d keep it just based on that, alone

Michael M.
Michael M.

+1

JL
JL

While 4th night benefit is unique, I got to imagine it’s also costing Citi a fortune for the frequent users. where others may not be getting much value out of it at all (corporate travelers, frequent airbnb users, etc.)

tim
tim

is it true that if you cancel Prestige you get a pro rata annual fee refund? My annual fee was billed last month – if I cancel by tomorrow I get the $450 all back, but I think if I wait to see what the new benefits are next monthI get back 11/12ths of the $450, or about $410 (prorated)

Rick
Rick

Yeah, I just called Citi Prestige and the CSR told me that there is going to be a press release in the middle of July outlining the new benefits to the card. She wouldn’t tell me what the new benefits will be.

Vic
Vic

But is it METAL?

farsighted99
farsighted99

oh come on. Really? I have way too many metal cards: Sapphire Reserve, Sapphire Preferred, even the Amazon Prime card is metal. With more on the way. Yawn.

JL
JL

any update on this 11 days from the expected announcement?

Nick
Nick

Yes someone leaked the changes, all of the above plus a metal card, ShopRunner membership, TY points now worth 1c towards cash/giftcards and finally you can use TYP towards the 4th night free benefit. That’s about it. And the final and most exciting benefit is the new metal card will feature the new Mastercard logo :/

JL
JL

thanks for the update.

sigh…can’t believe the most exciting change is going metal…

+metal – heavy, blocks IDs/transit passes from being scanned properly
+shoprunner – any amex card, even free ones, gives free shoprunner already
+ty points 1 cent towards gift card – never ever do that
+ty points 1 cent for cash back – mildly good news, though with redeemption for travel at 1.25, dont see a reason for cash back
+ty points for 25% off 4th night ex-tax – mehh

nothing particularly enticing. missing golf and admirals club access already…

CG
CG

I was thinking the same. These are all worthless benefits to me.

sirtheta

The 4th night free on TYP bookings is a nice benefit.

Lol at the rest, which are literal trash.

Tom
Tom

Yea…if these are indeed the new “benefits”, none are really of significant interest…. they’ve got to be kidding if they think that this is going to make up for the massive devaluation of benefits on this card.

WR
WR

What a turd sandwich. These “benefits” offer zero additional value to me. A metal card to me is a downgrade, that novelty has worn off. Try something new, like a super thin, smaller size and lightweight card. I’d much rather something that doesn’t make my wallet thick and heavy.

My anniversary is coming up just when they announce these, so I will use my disappointment to hopefully extract a little bigger retention offer.

Jeremy
Jeremy

Well, unless you spend tons at gas stations, it’s probably better than Premier at $350/year. Otherwise, … I can’t see how it competes.

Mr. Emoji
Mr. Emoji

With these changes, I’d prefer to keep the TY Premier only. These new “benefits” are worthless to me. CSR is truly winning the high end card game now.

TG
TG

If you can get the $350 AF, I think the Prestige is actually better than the CSR. $100 vs $150 net AF.

Prestige:
4th night free
Better travel protection

CSR:
3x on dining
1.5 cpp when redeeming for travel but I’d rather transfer anyway

Mr. Emoji
Mr. Emoji

The travel credit is much easier to get for CSR than buying GC or airline incidentals.

If you can get one 4th night free then this card is worth keeping. The problem is don’t we all have too many hotel points to burn? 😛
Same for the travel protection, statistically I rarely have 4hr+ delay for domestic flights..

I used to love the AA redemption and Admiral Club access.

JA
JA

travel credit is equally simple to redeem on either card. Prestige credit is any travel. Also no, I don’t have too many hotel points to burn. @$450 it’s questionable. $350, plus at least one if not multiple retention offers a year and fourth night free is enough for me. Anything more is gravy

TG
TG

Prestige travel credit works on flights. It’s easy to use.

And nope I find using flexible currencies on hotels a waste, so I don’t actually have that many hotel points to burn.

And the Prestige travel protection kicks in at 3 hours vs 6 hours for CSR. Domestic or international doesn’t matter.

sirtheta

The 4th night free benefit is actually terrible. If I’m paying the cash rate for 4 nights at one place, something has most likely gone wrong.

Dan
Dan

the 4th night free is nice when someone else is paying that cash rate for the first 3 nights.

sirtheta

Sure. Don’t get me wrong — it can be good, even great. But in general, people focusing on that are losing out by not manufacturing points instead.

Bob
Bob

“The 4th night free benefit is actually terrible.”

“Don’t get me wrong — it can be good, even great.”

Tell us how you really feel.

Tony
Tony

I guess reading comprehension was never your strong suit huh.

Roger
Roger

Please tell me how you get to always select a great hotel and pay better than the “guaranteed lowest rate” many hotels now offer on their websites? I might be missing something.. really curious how to do it. thank you.

Bub
Bub

Yes, because this is a travel card and you don’t travel.

tim
tim

when I logged into my account at myciti.com, it had a banner that mentioned a “change in benefits effective July 27”. So I called the 800 number on the back of my Prestige card and the agent told me the only change on July 27 would be that the late fee on payments would be increasing to $27 from $25. Hmmm…..

JD
JD

If these are the improvements, this is flat out garbage.

joE
joE

What’s Citi’s AF refund policy? can I get a refund within 1 statement cycle if I PC?

Lrdx
Lrdx

Which one is supposed to be an improvement?

The metal card? Who the f.. hell cares?
ShopRunner? Erm, do you have any AmEx card? You got ShopRunner.
1c / TYP? Wait, isn’t this already an option?
Use points against the free night? What does that even mean? On the taxes that were covered before?

Brian
Brian

Re: cashing out TYP. Previously, if you wanted to use TYP as a statement credit or for gift cards, the rate was like 0.8 cents.

Zmaster
Zmaster

If true – these really ARE absolute garbage. I will keep card only for the Priority Pass + 2 guests. At $350-$250 flight credit I can stomach paying $100 out of pocket for that benefit only. But the rest are utter, complete trash. Once the CSR offers 100k again – or even close – I will jump on that, cancel this, and not look back …

jnrfalcon
jnrfalcon

4th night free, PPS and one more in metal card collection. That’s all I’m keeping it for at $350.

jnrfalcon
jnrfalcon

How dare you call those benefits…

Jed
Jed

They took away some great benefits and are replacing them with benefits that are useless.

Jason Lee
Jason Lee

I have had Prestige card for more than two years. Can I apply for my second Prestige and get the bonus? I know a lot of people have second AA card.
Thanks in advance.

Elias
Elias

Wow these are not benefits, they are junk. Metal card? The first one was cool. Now is more like a drawback. Trading admirals club for shoprunner? Shoprunner sucks, they give you free two day shipping but it is up to the retailer to send it on time… they can take 5 business days to ship it and then 2 days in transit for a total of 7 days…

Ken
Ken

Are you going to do a post for those of us who will be canceling the card and are looking for options for existing points balances? How to get the most value out of one of their partners.

J
J

If these are their new benefits then it means they aren’t adding any benefits at all.

Metal card was stupid when Chase introduced it, AMEX doing it too just added to the stupidity, and Citi doing it …. well….. If they send me a metal card, I’ll send it back.

Shoprunner is silly, you get that with most cards anyway, and while I have it, I can’t be bothered using it. It simply isn’t of any value.

For them to get rid of the AA stuff and golf is all fine with me, I’d rather fly Spirit than AA, and golf, no thanks. In fact it’s a plus, it means they should be able to direct that money towards something better, but the above certainly isn’t it.

The only problem with this article is that it states the fourth night free benefit is being degraded – average price vs last night is not making it worse, it just changes it. Sometimes you’ll get more, sometimes you get less.

Tony
Tony

Couldn’t disagree more. The golf benefit was one of the most valuable and unique perks in the credit card world. Losing that has made this “just another generic premium card”

Judah Ross
Judah Ross

What a joke. My AF comes up in a few days and I look forward to cancelling it

Fork
Fork

Weak sauce. Was hoping for primary rental coverage. That would have made keeping the card alittle easier.

Zmaster
Zmaster

+1

scott
scott

When I called to cancel a couple of months ago, citing removal of the benefits as the reason, they offered me a $200 statement credit if I spent $4,000 a month for 3 months. I passed. Those rumored new benefits pale in comparison to the ones they lost.

Dan
Dan

I don’t regret signing up for the Premier now 🙂

MonetaryDragon
MonetaryDragon

Yes, I’m certainly getting another Premier soon instead of this.

Paul
Paul

Does premier get the same trip cancellation and interruption benefits as prestige? Ie 3 hr delay?

MonetaryDragon
MonetaryDragon

Premier has trip cancellation benefits, but no benefits for 3 hour delays.

There’s a chart here with a breakdown of delay benefits by card:
https://thepointsguy.com/2016/10/cards-with-trip-delay-reimbursement/

NinjaX
NinjaX

i called and they told me the new update is the metal card. thats it. so i guess there is some truth to the rumor. maybe everything is all true. at least the metal card is 100% confirmed.

Bub
Bub

People here are mad because they are churners only and don’t actually travel. I have received triple the annual fee in benefits this year alone.What a great card! It would surprise me though if C was to release new benefits around same time as quarterly earnings report.

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