Published on November 23rd, 2019 | by Chuck152
American Express Clawing Back (Prorating) the Dell Credit on Business Platinum to Adjust for Amex Offer Discount
Update 11/23/19: American Express is sending out a paper statement to people who have closed their card. Hat tip to Eurynom0s
[Update 11/10/19: apparently, Amex is still crediting the Dell credit + Amex Offer for new purchases. Presumably, they’ll claw/prorate it back at some future date.]
Amex is getting extremely pedantic: Lots of people are seeing a small Dell clawback on the business Platinum card. American Express is clawing back a prorated amount of the $100 Dell credit on the business Platinum card to adjust for the 10% discount people got from their Amex Offer. They are even clawing back for purchases made many months ago. These clawback are coming even on closed Amex cards (you’ll have to pay up to avoid credit default).
For example, if you spent exactly $100 at Dell, you’d have received a $10 credit from the Amex Offer (10%) and another $100 credit from the $100 business Platinum benefit. But since you got the $10 Amex Offer credit, your true spend was only $90 and you thus only deserve a $90 credit for the $100 Dell benefit.
Going forward, the remedy is to spend $111 or more. That way, after the $11 discount from the Amex Offer, you’ll still have a full $100 spend amount remaining, and you’ll be entitled to the full $100 credit. (From crunching some numbers, my understanding is that Amex first counts the Amex Offer discount, and then figures out the $100 Dell benefit based on what remains. Thus, doing $111 will work, I think.) Update: Data point here of this not working.
They are also clawing back for anyone who made a return (1).
Hat tip to my friend S. and to r/churning