Posted by Chuck on June 19, 2019
Credit Cards

Published on June 19th, 2019 | by Chuck

42

[Updated] Amex Airline Credit: Keep your Southwest Giftcards $100 or Less?

[Update 6/23/19: Far as I can tell from the more recent data points, even Southwest gift card amounts of $200 (and likely higher too) ARE being reimbursed. The issue was probably just a glitch whereby for a few days the earlier in the month it wasn’t working.]

Since around 10 days ago, it appears that Southwest e-gift card purchases done to trigger the Amex airline incidental credit only works when purchasing $100 or less. Purchases $101 and above don’t seem to be triggering the credit, according to some reader reports and Flyertalk data points. Update: Now I’m unsure if the issue is the denomination, it may be something else. One reader reports getting a $200 Southwest giftcard credited only a few days ago. Yet another reader did NOT get a $50 gift card credited from May 30. Hopefully we’ll figure out what’s going on over time.

To recap the current state of gift card purchases is as follows:

Hat tip to reader Aloha808

 



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Lc
Lc

Well I guess I got lucky with the $200 airline credit gift card purchase I made on sw 3 days ago.

LC
LC

actually X 2… for me and S.O. Both did $200 SW e-gift card on June 14th and got the credit for both on June 16th. YMMV?

R
R

Do you know if you were logged in to Rapid Rewards?

JR
JR

Same here. $240 credit posted 2 days ago.

ilovetoyap
ilovetoyap

I was one of the ones who bought a $200 eGC in early June and have still not been reimbursed. So maybe it’s just some window where it wasn’t working and its again working? Unsure. On FT they are pointing to if the document type is SPD/FREIGHT — for yours that worked, does Amex show SPD/FREIGHT on your transaction?

Fathiss
Fathiss

Thanks for the tip on using the desktop version for Delta gift cards. I’ve tried it on my mobile and it failed so I thought it failed for all Delta gcs.

Zorn
Zorn

Yikes I worry about my credits for my vanilla & biz plat come Jan 1st, hopefully by then there are still any airline GC options that still work or I’ll never use that credit organically.

bob
bob

i bought 2 $50 SWA GCs (on separate days) on my Penfed Pathfinder Amex (my second pathfinder card). Purchased on 30May, no reimbursal yet. Purchased on desktop, not mobile.

Aloha808
Aloha808

Sorry i don’t know too much about PenFed Amex cards, who takes care of the reimbursement, Amex or PenFed? But it seems to me this is a different situation from that of the airline fee reimbursement offered on Amex only cards such as the Platinum line.

Cameron
Cameron

Its much easier to sell a $100 southwest card than a $101 card anyway.

Mike
Mike

Recent DP for the alternative: Used AMEX Biz Plat to purchase $200 SW GC on 29 May, $200 credit posted on 02 June.

Cliff
Cliff

Bought a $250 WN on June 10th with the Aspire and still no credit.

aLEX
aLEX

What are you guys doing with south west gift cards? It seems hard to sell them on websites and ebay is risky.

Andrew D
Andrew D

Maybe they are spending them on Southwest flights?

David
David

…using them for Southwest flights :O

Mike S
Mike S

Purchased 2 $50 SW Gift card on 5/17. Reimbursed on 5/20.

Dsscon
Dsscon

Amex platinum – bought $75 swgc using iPad on 6/13, $75 reimbursement credit on 6/16. FYI

Aloha808
Aloha808

One user on FT bought a $125 GC on 6/3 and got it reimbursed. They bought another $125 GC 6/9 and it hasn’t been reimbursed yet. Hard to imagine they’d have purchased the second one differently (on a mobile device for example). Seems the only changed variable here is timing.

On FT at least, that’s the last successful DP >$100.

Mikey
Mikey

Sometimes it’s vital to make a good choice about WHERE you purchase the gift card. My results have been best when buying from the airline’s FULL website on a desktop computer.

Rams
Rams

Purchased 2x 100 SW gift cards from both my plat business 5 days ago and credit posted a couple days ago. Doing the remainder 2x 100 today plus 100 for gold card

James
James

Purchased $200 swgc on 13th, credit came in on the 16th

sue
sue

$100 coded as GC June 14, no credit yet.

BBC
BBC

did you get credit back yet?
I bought $100 gc on 6/21 (Amex gold) coded “Travel-Airline”, as of yesterday no credit back yet

Himo
Himo

SWGC $100*2 on amex biz platinum on June 20. Credit back June 22.

Shade
Shade

That’s wild. I purchased 1x $100 SW on June 22nd and still haven’t been reimbursed. Super annoyed since I was using this for a flight I had to book too.

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