Barclaycard Removes Extended Warranty & Price Protection Benefits

Update 9/27/19: Full details of the Barclay changes can be found in the new post Barclaycard Overhauls Card Benefits – Mostly Negative Changes.

Update 9/26/19: Mention of cell phone protection being added for the Arrival+ card on 11/1. Auto Rental Collision Damage Waiver and Identity Theft benefits will also be enhanced (e.g monitoring dashboard that scours the internet and dark web). Hat tip to reader VG. These changes will also apply to the AA & JetBlue cards.

Original post: Barclay’s is sending out notice on recent statements for Arrival+ cardholders and for Uber Visa cardholders about an upcoming change, effective November 1, 2019:

Your extended warranty and price protection benefits are being removed, however claims can be submitted for eligible purchases made through October 31, 2019.

The Arrival+ and Uber cards were the only Barclaycards that had Price Protection. There are likely other Barclay’s cards with Extended Warranty, and I’d guess those are ending in November as well.

There’s also mention in the Uber Visa notice of cell phone protection changing, but I don’t have details on the change.

We see Citi ending their Price Protection coming soon, on September 22nd. Citi kept their Extended Warranty benefit on most cards, only removing it from the Double Cash and Dividend cards. Citi is ending a whole slew of travel benefits on all cards as well.

Possibly the insurance provider used by the banks jacked up the price on the benefits causing the banks to remove as many benefits as they can.

Hat tip to r/churning members xov581 and chong786

54
Leave a Reply

avatar
 

  Subscribe  
newest oldest most voted
Notify of
storm
storm

On my Priceline Visa Signature, I’m not seeing anything about extended warranty coverage being removed. Did I miss something? This was on my recent statement:

Changes to your priceline Visa Signature Benefits effective November 1, 2019: Roadside Dispatch benefit is being added to your account. Your Price Protection, Satisfaction Guarantee and Purchase Assurance benefits are being removed…

Alex
Alex

Here’s the email I got:

“We’re making changes to the benefits you receive with your Barclaycard Arrival Plus™ Mastercard® effective November 1, 2019.
Your Auto Rental Collision Damage Waiver and Identity Theft benefits will be enhanced. For example, you will now have access to an online monitoring dashboard and resolution features that scour the internet and Dark Web for compromised credentials and financial account takeover.
Also, you will be eligible to receive Cellular Telephone Protection, which provides coverage for certain damage to or theft of your cell phone effective November 1, 2019.
Your Extended Warranty, Price Protection, Purchase Assurance, Satisfaction Guarantee and Trip Delay benefits will be removed; however, claims can be submitted for eligible purchases made through October 31, 2019.
Restrictions, limitations and exclusions apply. Please go to the Rewards and Benefits section of the website for specific information about benefits that are being removed and added. You can also refer to your Guide to Benefits effective 11/1/19 at http://www.BarclaycardUS.com, which includes a full explanation of your updated coverages and details regarding specific time limits, eligibility and documentation requirements.”

So the Trip Delay benefit is going away as well.

Arash
Arash

Also for the Barclays Arrival Premier card, I received an email today as follows:

“Your Benefits Are Changing
We’re making changes to the benefits you receive with your Barclays Arrival® Premier Mastercard® effective November 1, 2019.
Your Auto Rental Collision Damage Waiver and Identity Theft benefits will be enhanced. For example, you will now have access to an online monitoring dashboard and resolution features that scour the internet and Dark Web for compromised credentials and financial account takeover.
Also, you will be eligible to receive Cellular Telephone Protection, which provides coverage for certain damage to or theft of your cell phone effective November 1, 2019.
Your Extended Warranty, Price Protection, Purchase Assurance, Satisfaction Guarantee and Trip Delay benefits will be removed; however, claims can be submitted for eligible purchases made through October 31, 2019.
Restrictions, limitations and exclusions apply. Please go to the Rewards and Benefits section of the website for specific information about benefits that are being removed and added. You can also refer to your Guide to Benefits effective 11/1/19 at http://www.BarclaycardUS.com, which includes a full explanation of your updated coverages and details regarding specific time limits, eligibility and documentation requirements.”

Non Barclay card user
Non Barclay card user

I do NOT usually use Barclaycard

KT
KT

Just got an email notice for my Barclay Arrival No AF Card. Looks like cell phone protection will be added to the no AF card too.

We’re making changes to the benefits you receive with your Barclaycard Arrival™ Mastercard® effective November 1, 2019.
Your Auto Rental Collision Damage Waiver and Identity Theft benefits will be enhanced. For example, you will now have access to an online monitoring dashboard and resolution features that scour the internet and Dark Web for compromised credentials and financial account takeover.
Also, you will be eligible to receive Cellular Telephone Protection, which provides coverage for certain damage to or theft of your cell phone effective November 1, 2019.
Your Extended Warranty, Price Protection, Purchase Assurance, Satisfaction Guarantee and Concierge benefits will be removed; however, claims can be submitted for eligible purchases made through October 31, 2019.
Restrictions, limitations and exclusions apply. Please go to the Rewards and Benefits section of the website for specific information about benefits that are being removed and added. You can also refer to your Guide to Benefits effective 11/1/19 at http://www.BarclaycardUS.com, which includes a full explanation of your updated coverages and details regarding specific time limits, eligibility and documentation requirements.

Xov581
Xov581

Do you have the world version of the no-fee card? I got a similar email but there’s no mention of cell insurance. I think I have a platinum Mastercard, though. Barclays is weird… I’ve had the card for years and have never gotten a CL increase from the initial $1,300 limit, despite a $170k income and 780+ transunion score.

KT
KT

Yes it is the world version, it is the no AF downgrade version from the Arrival+

Anonn
Anonn

What ‘enhancements’ are coming to rental insurance?

JDubs
JDubs

Got a similar notice for my JetBlue card effective November 1, 2019:
-Your Auto Rental Collision Damage Waiver and Identity Theft benefits will be enhanced.
-Also you will be eligible to receive Cellular Telephone Protection
-Your Extended Warranty, Price Protection, Purchase Assurance, Satisfaction Guarantee and Concierge benefits will be removed.

DocPost
DocPost

What about other Barclays’ cards which had price protection (such as JetBlue Plus)? Will they be removed?

David
David

Note that for the Uber card, Extended Warranty services can be covered under VISA’s Warranty Manager service (this is the only benefit available for the card).

Chris R
Chris R

Don’t all or most AMEX cards still have PP? Honestly I had a claim with Wells Fargo on their cell phone protection and it was light years above Barclay’s Uber when my wife’s phone stopped. The most painful process of my life and Barclay just closed it without paying it out.