Barclaycard Significantly Cuts Benefits For Active Duty Military Cardholders

Previously Barclaycard had the most generous fee & interest waiver policies out of all the major credit card issuers for active duty military members, they offered the following:

  • APR reduced to 0%
  • No fees (including late fees and annual fees)

This lasted for the duration of your active duty (further date shown on your papers). Unfortunately Barclaycard has made the decision to cut these benefits and will now only offer what is required of them under the Servicemembers Civil Relief Act (SCRA). These benefits are as follows:

  • Interest rate on all debt incurred before deployment is capped at 6%, for the whole period of your active duty. This includes all debt incurred jointly (e.g with a spouse). This is extended for one year after service for all mortgages and trusts, credit cards are extended for a period of 180 days.
    • Monthly minimum payments must be reduced by the interest saved
  • Cannot be evicted from housing due to non payment of rent during active duty. On leases up to $2,932.31 per month (adjusted annually for inflation)
  • Service members who receive permanent change of station or are deployed to a new location for 90 days or more have the right to terminate their lease without penalty

This is a significant reduction in Barclaycard benefits for active duty military members. Barclaycard made the following official statement:

Barclaycard is grateful for the service and sacrifice of the men and women in our nation’s military. The benefits we will continue to offer active duty military under our SCRA policy will fully comply with the SCRA. The benefits provided under our policy will be provided relative to only those Barclaycard accounts that were in existence prior to a Barclaycard customer going into active military service, as required by the SCRA. There is no impact to accounts currently receiving SCRA benefits under our policy.

It seems that if you’re currently receiving benefits, you’ll continue to receive the same benefits previously offered until your current orders run out. You can view the benefits all of the major credit card issuers offer to active duty military members here. I’m not surprised Barclaycard made these changes, previously their offering was probably too generous (especially when it was working on cards with an annual fee of $995).

Thanks to busterjde for originally making me aware of these possible changes and the Barclaycard media team for confirming them.


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Betsy (@guest_497453)
October 20, 2017 13:23

Basically if you have been serving in the military they cannot help you and they have no way to assist. They said their policy is “you must have the card prior to serving.” I don’t even think that card existed in 1998, so how do you justify that?

Mike (@guest_559414)
February 9, 2018 19:39

I just received a letter stating that I will maintain my 0% APR and waived fees while serving on active duty. And that any fees and finance charges since my active duty date of September 6, 2001 will credited back to me. Which is what happened a few years ago when I opened it… I think I will transfer my only remaining credit card balance over to this card and avoid the 21% APR on chase…

Betsy (@guest_497450)
October 20, 2017 13:13

Good Afternoon,
I just spoke with Barclays and since I joined the Military First they said there is nothing they can do to help me. They said you have to have the card first and then join the military. So disappointing.

Bluesuiter (@guest_349852)
February 7, 2017 18:31

Will Barclays waive the annual fee if you have their cards prior to Active Duty?

Bluesuiter (@guest_349945)
February 7, 2017 21:00

The customer service rep said they will waive the annual fee if I have the card then become Active Duty, because SCRA requires them to waive the annual fee. Is that true?

PMD763 (@guest_398456)
April 30, 2017 22:36

yes it is, you should read on the SCRA and what the law is and why is made for.

ish (@guest_382523)
April 3, 2017 16:49

I just received a letter saying they will charge me an annual fee next year but they will still charge me 0 apr and other fees except the annual fee. i have hawaiian airlines cc and the gold card.

Diver Joe
Diver Joe (@guest_388892)
April 13, 2017 09:19

“after further review”, Barclays just welched on a written agreement of no annual fees while I’m on my current orders overseas.
They did offer to maintain the 0% interest rate, but that’s peanuts when compared to the price tag of $995.
I’m going to review the letter to see if it’s a binding agreement, that is not subject to ‘further review’.

stvr (@guest_318461)
November 23, 2016 03:25

The Red Cross also started charging for donuts.