Posted by William Charles on December 11, 2016
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Published on December 11th, 2016 | by William Charles

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What Charges Triggers The City National Bank Crystal Visa Infinite $250 Airline Credit?

Reader Oleg asked if I’d create a page letting people know what has/hasn’t triggered the City National Bank Crystal Visa Infinite $250 airline credit. Before we get started, two important things to keep in mind:

  • Authorized users also get this credit
  • This benefit may be subject to taxation and/or Form 1099 reporting

The Full Fine Print

The full fine print for this benefit can be found on P56 of the guide to benefits. Here is what is important to know:

  • Based on a calendar year (must post to your account during the calendar year, e.g before December 31st, 2016. This is different to the Chase Sapphire Reserve benefit as that requires it to post to your account before your December statement closes).
  • They give the following examples of what is considered an incidental charge: incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓®membership application fee

What Triggers This Benefit?

Make sure you contribute to this section in the comments to make it more useful for everybody. Changes were made to this benefit on April 1st, 2016 so we are only including data points after that date. In general lower value fees/taxes seem to be reimbursed and others aren’t, but YMMV. American Airlines eGiftcards also seem to be a safe choice ($50 denomination).

  • Alaska:
    • Taxes: 1
  • American Airlines:
  • JetBlue:
    • Award Fees: 1
  • Southwest:
    • Award: 1 ($67), 2 ($65)
    • Early bird check in fees: 1
    • Fees: 1, 2
    • Taxes: 1
    • Ticket: 1 ($53.95)
  • United:
    • Award fees: 1  ($48.66)

What Doesn’t Trigger This Benefit?



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Darren
Darren

United Gift Registry works you just need to make charges of $75 or less.

Tom
Tom

Any data points on getting this card if you live in a different state?

Richard
Richard

Same here. I live in MI and would like to apply for this in my next AOR

Darin
Darin

Seat upgrade fees were explicitly excluded effective 4/1/16 and reimbursement since then has been very YMMV – most do not work although some have reported success with WN in lower amounts.

Wording of new Ts & Cs (https://www.cnb.com/lending/cards/individual/crystal-credit-card.asp): Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.

I am a fan of this card in general, but understanding what works and what doesn’t has been frustrating and a case of trial and error.

Mauricio

Last week I did United Registry for 50 dollars each on primary and additional user. Only primary user got the rebate.

George Munroe
George Munroe

Did your AU eventually get the rebate?

Mauricio

Nope, it never posted. I will downgrade this CC into one without the annual fee.

Oleg
Oleg

AA gift card $100 and $150 worked for me as well as SW charges to Award tickets ($65)

Oleg
Oleg

I meant SW fee charges to Award ticket

George Munroe
George Munroe

Was this on your primary or AU account?

Oleg
Oleg

AA GC was on primary and I had several fee charges on AU

Pete
Pete

When did you make the charges for the AA gift cards & how long does it take now? My purchases from earlier this month still haven’t been reimbursed.

Oleg
Oleg

it took 3 business days. please make sure you buy the GC at AA website. you can try with a small amount

Justin
Justin

What is a SW charge to award ticket? Are you talking about the $5.60 security fee?

Dan
Dan

I made a $50 AA e-gift card on AA’s website and it has been 3 business days since posting (although a week since purchase) with no reimbursement. The following info came through. Can someone post the Merchant/MCC Description for a successful reimbursement?

Merchant Information AMERICAN AIR0010646590839
FORT WORTH ,TX 75261
MCC Description AMERICAN AIRLINES

Dan
Dan

I guess I was impatient, because the travel credit came through on 3/15, a full 8 days after the charge and 6 days after posting.

Mauricio

I did the same thing. I only got reimbursed for the primary account something like a month later.

Ashok
Ashok

Can u get cash reward for the 70K points for sing-up or visa gift cards ? I already have a lot of airline credit currently so wondering if there is a way to cashout the initial bonus points for singup ?

Jake N
Jake N

Yes, they offer VGCs in their reward center at different values, up to $1,000.

Justin
Justin

Southwest gift card does not trigger the benefit

Feng
Feng

United gift registry ($75 or less) may no longer work. Several people already reported including my own experience. All the United gift registry we bought in this past June have not been credited so far. Those bought in May are all credited.

DJ
DJ

Got credit for a $53.95 Southwest ticket as well as a $5.60 fee for Southwest award ticket. Transaction date 7/6, credit posted 7/12.

DJ
DJ

Credit for an AA virtual GC purchase of $50 on 7/8 posted on 7/14.

DJ
DJ

Received credit for United and American award fees of $48.66 and $5.60 respectively.

Bill
Bill

Hi DJ, to confirm this was for a normal ticket purchase ($53.95) from Southwest using your card?

DJ
DJ

It was a normal ticket purchase using an AU card.

Bill
Bill

Thanks for the DP. That’s awesome, gonna try for a low dollar ticket purchase too.

will
will

Just had a credit for a Southwest ticket with fees for $123.96. Purchased 01/21/19, credit posted 01/23/19

gary
gary

DP: i just had the $11.20 fees for my flight credited back as part of my $250

Ben
Ben

For those posting data points, can you clarify if it was on the main card or the Authorized user cards?

thanks!

Bill
Bill

I would like to request this as well. Thanks!

Kumar
Kumar

DP: Got reimbursed $11:20 award fees for my Jetblue flight. 08/21 posted and credit 08/29.

Chan Le
Chan Le

Anything more than 50$?

Bill
Bill

I did a $75 virtual GC on AA. posted 8/28, credit on 9/4. I have a pending $49.85 United Gift Registry purchase pending. will update when/if that is credited.

Bill
Bill

all on my primary card so far. haven’t tried AU user’s cards yet

Bill
Bill

United Gift Registry worked for me. Charge posted 9/8, credit posted 9/13

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