Posted by William Charles on April 3, 2018
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Published on April 3rd, 2018 | by William Charles

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Chase IHG Cardholders That Opened Accounts 1/1/18 To 4/5/18 Will Have Free Night Certificate Grandfathered For First Year

Update: Still no official response from Chase, but reps are consistently giving this information now so I suspect the 1/1/18 to 4/5/18 dates are correct.

Update: Now the same reps on Twitter are saying it is restricted even for those who applied 1/1/18 until 4/5/18. Let me escalate it and get a real answer.

Yesterday we posted that the anniversary free night certificate on the Chase IHG card will be limited to properties that cost 40,000 or less starting on May 1st, 2018. A lot of readers that recently applied for the card felt this was unfair as one of the primary reasons for them signing up was to receive this unrestricted anniversary free night certificate. Chase is now informing cardholders that if they opened their card between 1/1/18 and 4/5/18 then they would receive the normal unrestricted free night certificate in the first year.

This is certainly good news, but you still have a segment of cardholders that applied from May 1st 2017, 2018 through December 31st, 2018 that will have never received an unrestricted free night certificate. What I’d like to see is for Chase to extend the grace period from 1/1/18 to 4/30/17. That way every cardholder will have received at least one unrestricted free night certificate.



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sunny
sunny

so since i got my card like last week i should be able to book any ihg hotels? and also can i apply it for any dates or just from march 2019 to march 2020?

Jody
Jody

This is total BS, we applied in the Fall 2017 so we won’t be getting the unrestricted free night certs

Heather
Heather

Yea, so now it would seem that anyone who applied May 1 to Dec 31 get screwed and everyone else gets taken care of…..not a good solution!

Deb T
Deb T

Husband and I each opened an account in August 2017 with the free night anywhere being a key reason. I guess we signed up too soon. This is really a lousy band-aid fix.

Rob
Rob

August +1 Seems dumb they wouldn’t allow everyone at least 1 unrestricted chance

E
E

So, I can still apply before the 4/5/18 and be grandfathered in!

Lrdx
Lrdx

Sooo… you can still apply for this card at least until 4/5?

Avi
Avi

So you get the unrestricted free night if you apply today, but not if you got it last summer or Fall? It doesn’t make any sense to leave them out. I bet Chase hired Citi’s IT team recently.

Marc
Marc

My thoughts exactly

A
A

Confused by the article. Is it safe to say anyone that applied before 4/5/18 will get an unrestricted free night cert? If so, I will apply tonight.

C.J.
C.J.

They should have made the free night change in the same manner they did when they wrapped up their Fairmont card. All cardholders should be entitled to one more unrestricted free night.

Jim
Jim

Just called and spoke to senior rep to cancel the card due to the big devaluation. Gave me 1 night free plus $100 credit. Will use it this month and cancel it cos still not worth it. Even most holiday in cheap ones cost 50k to 60k points so this card is useless

RAM

nice move! how easy it was? how much spend did you have on the card?

Jim
Jim

I spent about $40 in last 11 months. Call and speak to senior reps! Told them the 40k points value certificate is useless cos even the cheap holiday inns at cheap neighborhoods cost at least 50k points making this card useless.

Steve
Steve

Do you ask for a supervisor or do you just say “I’d like to speak to a senior rep.”?

Ryan
Ryan

Don’t cancel it this month unless it is because your annual fee is due. If they give you the deal and then you cancel, why would they extend it to others? At least pretend that it worked for a little while for the sake of others.

Thomas
Thomas

One ‘good anywhere free night’ or one ‘newly restricted free night’?

Thomas
Thomas

Presuming it’s good anywhere given the timing, but curious if that was clarified.

Rob
Rob

Called and spoke with a supervisor. Verified that accounts opened between 1/1/18 and 4/5/18 will be grandfathered in. Verified that accounts open between 5/1/17 and 1/1/18 will be screwed over. No retention offer with threat of canceling. Maybe they already caught on. This sucks.

AL
AL

I have high hopes they will make it right. They were more than fair with the Fairmont night. Contractually this seems a lot different, but here is to hoping.

Credit
Credit

Still not worth it to burn a 5/24 slot. The value of one night certificate by itself isn’t very high.
My application is still pending but I think I still cancel. Without this card I Will very under 5/24 in a couple of months.

86
86

+1

Charles DoC Fan
Charles DoC Fan

Just be as certain as possible that the approval hasn’t / won’t go through before you cancel.

If for some reason Chase decides to report your “new” account to credit agencies it will still count towards 5/24. Doesn’t matter whether you ever received or used the card.

Credit
Credit

Sounds good.

John
John

WTH! I got the card last year.

Bailey
Bailey

My anniversary is in August so I called to ask what day my night from last year expires and they said its been extended to 12/31/18. Checked another family account same thing……….

Xinnie
Xinnie

Blah, I opened mine November 2017 :'(

Steve
Steve

It makes no sense to give the uncapped night to those who applied this year but not those who applied last year. I applied May 3, 2017, so I’m going to get my first renewal a month after this goes into effect!

Charles DoC Fan
Charles DoC Fan

deleted. Replied to wrong comment.

Jeff
Jeff

It makes no sense because it’s not true. Nobody gets an uncapped certificate after May 1, 2018.

Tim
Tim

Same mine was 5/31 that I applied… Whats frustrating for me is I don’t understand their logic. Why grandfather at all if you’re screwing over the other two thirds?

"The Guy"
"The Guy"

I signed up to the card with the 60k with 1,000 minimum spend but didn’t get the 50 buck statement credit. I tried to request a match in smc but chase rep asked for the offer code and invitation number to the 50 buck statement credit offer. Anyone got any advice on how to proceed?

Charles DoC Fan
Charles DoC Fan

Say it’s a public offer and send them a PDF of the landing page.

Note: I originally suggested sending them a note with the URL, but let’s not get this offer pulled in case anyone still wants to sign up before tomorrow.

In case they pull the offer you will want a PDF of the page anyways.

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