According to The Miles Man some Citi Premier cardholders are seeing a $95 credit on their statement listed as ‘$95 annual fee waiver’, this is without having to call into Citi to ask for a retention offer. Recently we’ve seen generous retention offers from both Chase & American Express but it’s nice to see Citi waiving the annual fee without even having to ask.
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AF posted two weeks back. Chat was useless and they forced me to call. Rep said they cannot do anything and so I asked them to cancel. Transferred to a “Senior Account Executive” who offered to credit the $95 fee if I a make another $95 purchase in 30 days. Accepted the offer.
They didn’t offer to waive my fee. I cancelled.
I just closed my account after they refused to waive the fee. I could have downgraded, but they only wanted to offer me Rewards + and Double Cash which I already have and I just didn’t see the point in having multiple of the same card type.
No luck on 2 Premier cards. Made up my mind to keep them and churn 4 more cards in the next 24 mo cycle.
What happens to your TY points if you downgrade?
offered 5000 points for 1000 spend in 30 days. Taken
Meanwhile the $95 statement credit from a retention offer I was supposed to get 2 months ago still hasn’t posted…
No dice via chat, but they did throw me 1K points as a goodwill gesture. I’ll take it…*shrug*
This seems highly YMMV. I called them twice with a week apart. No love, could only downgrade, to avoid the AF.
Chat and got denied. But rep offer 1000 TYP as goodwill. Accepted and now I am paranoid if it jeopardizes my annual fee credit