CLEAR Allowing Memberships To Be Extended For Three Months (Extended Again)

Update 10/29/20: Can get another extension for three months even if you’ve already got an extension. Hat tip to Dans Deals

Update 5/28/20: CLEAR is now offering a three month extension instead of allowing it to be paused for three months.

Original post: Not many people are traveling currently, meaning that programs such as CLEAR aren’t very useful (CLEAR makes it easier and quicker to get through airport security lanes at select airports). There is no point in paying for a service you don’t use and CLEAR is allowing members to pause their membership for up to three months. Unfortunately you need to call in to do this, but now is the perfect time to reduce expenses where ever possible.

Update: Live chatting also works

Hat tip to MtM

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E.
E.

I paused my membership for 3 months back in June and then did another 3 month pause in august. I just asked again today and they refused to pause my membership anymore noting that they’ve already paused my membership for 6 months.

Avi
Avi

I did this via chat, and they said, “We are offering a 3 months extension if one has not already been granted… I do see you accepted an extension back in April. I can add one more extension of 3 months as a coutersey . However this will be your last extension for a 12 month period.”

Interestingly, they extended my expiration date 15 months instead of 3. We’ll see if that sticks. All this free CLEAR that originated from the promo code DoC posted in August 2019. Not too shabby! Too bad I won’t be traveling nearly as much as I thought I would.

Avi
Avi

P2 chatted and they updated hers to expire 4 months from today (was going to expire in a couple weeks) instead of simply adding 3 months to the end, so clearly (ha, CLEARly) this is a manual process and I think my 15-month extension was a fat-fingered mistake and it’ll stick.

Unlike with mine, they turned her auto-renew back on without any notification of that change, so anyone who requests the extension should make sure their auto-renew wasn’t turned back on!

Avi
Avi

Awww, they went back and corrected their mistake with mine AND turned my auto-renew back on.

JustB
JustB

I called them today & because I hadn’t requested the freeze earlier in 2020 or received any prior extension they went ahead and approved a 6 month extension to my membership.

John
John

Guys, if you know that you won’t be traveling in the near future, I suggest that you just cancel it and get the prorated refund. Once you are comfortable with traveling again, just sign up again.

JK
JK

Live chat did it AGAIN, no hassles. THANKS!

Matthew
Matthew

Don’t have to chat Just login and click cancel membership, there will be an option to Pause membership. I did and got the confirmation after 1 hour

theSuperStar

Thanks!

Martin
Martin

Just chatted and got another 3-month extension. It takes a few attempts to get the chat option appear at the bottom of their support page, and I have to switch to Chrome as the chat window is not showing up correctly in Safari.

Go to the source
Go to the source

Thanks for the post, but VFTW literally says that he got it from Dan Eleff aka DansDeals. Not sure why you’re crediting VFTW, and not the original source.

ReverendK
ReverendK

The chat option is not working for me 🙁 I just keep seeing “An agent is on the way” for hours.

JK
JK

I also jumped on Chat on their website and they did it for me quick. I had to wait about 10 min. to get a rep, then in less then 2 they hooked me up. Thanks!