What Credit Bureau Does Citibank Pull?

Introduction

In this post we will look at what credit bureau Citibank pulls for credit card applications. We’re only going to look at data from 2014 onwards that is listed on the creditboards credit pulls database.

You can also read other posts in this series by clicking below:

Table Key & Combined Stats

To keep things easy, we will use the following acronyms.

EX = Experian
EQ = Equifax
TU = TransUnion
NI = No information

The number next to the acronym represents the number of data points we have. In total we have 458 data points sourced from the Credit Boards Credit Pull page. Of those applications:

  • 241 or ~52.62% of all applications pulled an Experian credit report
  • 175 or ~38.21%  of all applications pulled an Equifax credit report
  • 42 or ~9.17% of all applications pulled an TransUnion credit report
Abbrevation State Name Credit Bureau Pulled
AL Alabama  EQ: 1
AK Alaska  NI
AZ Arizona  EX: 3 EQ: 3 TU: 1
AR Arkansas  TU: 3
CA California (CA)  EX: 48 EQ: 16 TU: 6
CO Colorado  EX: 2 EQ: 1
CT Connecticut  EX: 3 EQ: 6 TU: 1
DE Delaware  EX: 3 EQ: 5
FL Florida  EX: 17 EQ: 14 TU: 1
GA Georgia  EX: 7 EQ: 3
HI Hawaii  EQ: 3
ID Idaho  EX: 1
IL Illinois  EX: 10 EQ: 13 TU: 1
IN Indiana  EX: 3 TU: 1
IA Iowa  EX: 2
KS Kansas  NI
KY Kentucky  EX: 4 EQ: 4
LA Louisiana  EQ: 1 TU: 2
ME Maine  EQ: 1 TU: 1
MD Maryland  EX: 7 EQ: 3
MA Massachusetts  EX: 4 EQ: 3
MI Michigan  EX: 10 EQ: 7 TU: 1
MN Minnesota  EX: 1 EQ: 3
MS Mississippi  NI
MO Missouri  EX: 2 EQ: 1 TU: 1
MT Montana  EQ: 1
NE Nebraska  NI
NV Nevada  EX: 3 EQ: 3
NH New Hampshire  EX: 2 EQ: 4
NJ New Jersey  EX: 4 EQ: 1 TU: 1
NM New Mexico  EX: 1
NY New York  EX: 18 EQ: 14 TU: 8
NC North Carolina  EX: 12 EQ: 13 TU: 2
ND North Dakota  NI
OH Ohio  EX: 6
OK Oklahoma  EX: 2 EQ: 4
OR Oregon  EX: 7 EQ: 3 TU: 1
PA Pennsylvania  EX: 22 EQ: 2 TU: 5
RI Rhode Island  NI
SC South Carolina  EQ: 1
SD South Dakota  EX: 2 EQ: 1 TU: 1
TN Tennessee  EX: 2 EQ: 6 TU: 1
TX Texas  EX: 32 EQ: 10 TU: 2
UT Utah  TU: 2
VT Vermont  NI
VA Virginia  EX: 5 EQ: 7 TU: 1
WA Washington  EX: 8 EQ: 7 TU: 4
WV West Virginia  NI
WI Wisconsin  EX: 3
WY Wyoming  NI
DC District Of Colombia  EX: 3

What Happens If Your Report Is Frozen?

If you have a frozen report with Citibank, they are unwilling to pull a different report unless that report is Experian. You can give them a PIN to access the report they want to pull, allowing you to keep that report frozen.

Our Verdict

Citibank will mostly use your Experian report – with Equifax also being quite likely. In rare cases they will pull your TransUnion report instead.

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106 Comments
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TL
TL (@guest_2126324)
August 22, 2025 14:00

NY – AA Platinum – P1 pulled EX, but P2 pulled EQ

CF Panda
CF Panda (@guest_2115080)
August 8, 2025 18:47

California – Citi Strata Elite, pulled Experian

Tim
Tim (@guest_2110473)
August 1, 2025 13:23

Alabama – pulled Experian for Strata Elite

R M
R M (@guest_2105122)
July 23, 2025 21:40

California, Aadvantage platinum targeted offer pulled transunion

Reaper-17
Reaper-17 (@guest_2088350)
June 28, 2025 10:23

IL
Pulled Equifax for AA Biz

Lawrence
Lawrence (@guest_2066251)
May 22, 2025 21:50

CA/Calif: AA Business/Biz, All three unfrozen (whoops), only EQ pulled

Greg
Greg (@guest_2041503)
April 9, 2025 19:42

Logged into Citicards for strata they pulled Equifax. Florida resident. Nice!!!

Ken
Ken (@guest_2037746)
April 3, 2025 21:57

TX: AA Platinum Select and SYW pulled Experian, had Experian frozen when applying for Strata Premier, they ask me to unfreeze Experian which I did so they still ended up pulling Experian.

AA business pulled EQ with all 3 bureau unlocked.

AJ
AJ (@guest_2016717)
March 4, 2025 22:12

OH: Thawed Experian while others were locked. Instant approval for Citi Strata Premiere.

FR
FR (@guest_1996042)
February 2, 2025 13:02

IL: Froze experian, equifax pulled
SYW