Posted by William Charles on March 25, 2020
Hotel Booking

Published on March 25th, 2020 | by William Charles

18

Hilton Extends Elite Status & Free Night Certificates

Hilton has announced a number of positive measures for loyalty customers due to COVID-19. They are as follows:

  • 2019 Status Extension. All members whose 2019 status was scheduled to be downgraded on March 31, 2020—whether it’s Diamond, Gold or Silver—will automatically receive an extension through March 31, 2021.
  • 2020 Status Extension. We are extending your 2020 member status through March 31, 2022. This means you will continue to enjoy all the Diamond, Gold or Silver benefits you have access to today for the next 24 months.
  • Points Extension. We will pause the expiration of all Points scheduled to expire between now and December 31, 2020.
  • Weekend Night Rewards Earned on Eligible Hilton Credit Cards. We have extended the expiration date of all unexpired Weekend Night Rewards as of March 11, 2020, and all new ones issued until August 30, 2020, through the end of next summer (August 31, 2021).

Marriott & IHG are both extending certificates but that requires calling currently. Radisson Rewards is also extending status & free night certificates.



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b
b

Guess I won’t be losing Diamond after cancelling my Aspire card 🙂

satellite
satellite

Are you sure status extension applies to complimentary statuses (from credit cards), instead of only to those earned statuses via stays?

Traveler
Traveler

it might not

Dheeraj
Dheeraj

Anybody got more information on this?

Kuya DJ
Kuya DJ

I downgraded my Aspire just a few days ago. Today, I received an email from Hilton stating I will retain my Diamond status until March 31, 2021.

MSer
MSer

Very customer-friendly move. Kudos to Hilton

LC
LC

Great move by Hilton. Super excited to use my Hilton points whenever the hell this thing is over as we could all use a vacation!!

Alan

Canceled my Aspire card so should drop to Silver on April 1. Sounds like I’ll be getting a year of free Diamond status!

satellite
satellite

Let us know after April 1st. It’s not clear if complimentary statuses are extended or only earned ones.

CongestionChargd
CongestionChargd

Thanks for almost nothing Marriott

Norm
Norm

My Marriott status was just downgraded. I spent 20 minutes being transferred, only wanting to know why elite members are being punished in the middle of an epidemic when we cannot stay. Their corporate relations supervisor Shaq was not only rude but inattentive. I encourage DoC readers to verify status and consider joining us and our employees in staying elsewhere.

Blah blah
Blah blah

Just got downgraded to Silver from Platinum. If not for the virus I would have enough nights to met the threshold. Well the decision is easy then.

Alex
Alex

Hyatt, hurry up and get with the times!

MickeyMouse
MickeyMouse

My Hyatt Concierge messaged me saying within the next week Hyatt will be making some announcement about status and certificate extension no particulars given though.

Mark R.
Mark R.

Very well done on their end. I just got an email about my non-refundable stay at the Miramonte Indian Wells Resort & Spa. They cancelled my reservation as requested a few weeks ago, and refunded the 210,000 points back to my account. Nice to see travel companies accommodate the disruptions going on

Jolly
Jolly

Does anyone know if they’ll extend the $250 resort credit expiration that comes with the Aspire card? My card membership is in June and haven’t/can’t use the credit given the current situation.

Brian
Brian

I’m waiting on a response back from CS for the $250 resort credit now, called yesterday since I had to cancel Orlando trip next month.

Jeff
Jeff

Hilton>Hyatt.

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