Update 05/17/19: We have confirmed with Citi that the original details were correct.
Update 05/08/19: Customer service representatives are stating that the changes will go into effect on January 1st, 2019 and will be as follows:
- Maximum refund per item will be reduced to $200 (previously $500)
- Maximum benefit per calendar year per account will be reduced to $1,200 (previously $2,500)
Still better than Chase is removing this benefit entirely I guess.
Original post: On April 4th we had a post about Citi making negative changes to their price protection policy, these changes were due to come into effect on July 29th, 2018. The changes to the price protection policy were clearly listed on the Citi Price Rewind Benefit Page:
It isn’t 100% clear if Citi plans to implement the above changes and they removed them from the guide for another reason or if they have decided not to introduce the above changes. We’ve contacted Citi for comment. If Citi does keep the price rewind program as it currently is then this will put on significantly more pressure on Chase not to follow through with their own proposed removal of this benefit.
