Chase To Drop Price Protection & Return Protection Across ALL Cards (Including CSR)

Update 04/23/18: Previously the Chase Sapphire Reserve was still listing price protection as a benefit. This has now also been removed from the application page and is no longer being advertised. Keep in mind this card has an annual fee of $450.

Earlier today we posted a story about the fact Chase is removing price protection, return protection and lowering insurance on the United cards. Reader Brian T points out that price and return protection is no longer listed on the landing pages for any Chase cards. If you compare to previous landing pages you’ll see what we are talking about:

Another example is going to the landing page here and then clicking ‘service and protection’. Price and return protection are no longer listed. The only exception is the Chase Sapphire Reserve, this card still lists return protection as a benefit but price protection is not listed at all. It’s not clear how the travel insurance benefits will change on Chase branded cards, Sapphire Reserve is still showing the old insurance terms. This is definitely a major negative change, lose of price and return protection didn’t matter that much on United cards because they generally aren’t used for every day purchases but cards such as the Chase Freedom Unlimited & Chase Freedom are very much used for those types of purchases.

I suspect these changes will go into effect on the same date as the United changes for existing cardholders (June 1st, 2018). Worth pointing out that it was rumored that Chase would be cutting price protection across all cards earlier this year as well. Get Chase’s attention by retweeting this. You can view other cards that offer price protection here.

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don_alberto
don_alberto

Is this still the case? I do see it available now, when did that change?
Should we update this article?

Raj

Can someone confirm if Chase Sapphire Reserve still has return protection? The website seems to show that it still has it, the customer care seems to decline.

Brandon
Brandon

Just to make an update, all Chase cards are losing Price Protection on August 26th, 2018.
https://www.chase.com/card-benefits/freedomunlimitedsig/purchase
I looked at the Freedom card to see if it still gets it. I found out all Chase cards are losing the feature.

texas1
texas1

Just got this in my secure message today from Chase:

“Here’s what’s changing on August 26, 2018
Trip Cancellation/Interruption Insurance is changing. Starting August 26, you can be reimbursed up to $1,500 per person and $6,000 per trip for your pre-paid, non-refundable passenger fares if your trip is canceled or cut short by sickness, severe weather and other covered situations.
Price Protection, Return Protection, Lost Luggage Reimbursement and Travel Accident Insurance will no longer be available.”

texas1
texas1

Forgot to add, this is for the Chase Freedom Unlimited VS card.

calwatch
calwatch

Just got the email for my Ink, stating the August 26 end date.

move4ward
move4ward

Chase updated the benefit guide. Official date is 08/26/18 for price protection to be discontinued.
https://www.chasebenefits.com/freedomvp1

J
J
chris
chris

Yes. 8/26/2018 is now listed on the Chase site for CSR

https://www.chase.com/content/chasecom/en/card-benefits/benefit-details/Sapphire_Reserve/sapphire-price-protection.html

The benefits page for Freedom Unlimited does *not* list a date for some reason.

Luke
Luke

For the CSR, it now states Price Protection benefit will end 8/26/18 on this link: https://www.chase.com/card-benefits/sapphirereserve/purchase

CaffeineFlo
CaffeineFlo

What happened with eclaimsline? They don’t seem to require the ridiculous phone number verification anymore or the attestation form?!

John
John

William Charles It seems you are right about the June 1st removal of price protection (PP) across all chase cards.
Here’s a screen shot (https://ibb.co/chMLkd) of the PP claim submission website. They’ll switch to a new website after June 1st. I registered both CSR and Freedom on the new website, and was unable to find price protection for either card.

jp
jp

wonder what the response will be june 1st when you call that number? Unless they send notification of cancellation of pp, they just can’s say too bad when you call.

Celia
Celia

As of now both price protection and return protection are listed as benefits under the CSR. Last month price protection was gone but it’s back. Under purchase benefits it lists purchase protection, price protection, extended warranty protection and return protection.

https://www.chase.com/card-benefits/sapphirereserve/purchase

I have a ton of purchases to make over the next couple of weeks and I planned on using the CSR so I should be good for now, I hope.

John
John

I just double checked the CSR credit card webpage, there are Purchase Protection ( against damage or theft ), Return Protection and Extended Warranty, but I do not see Price Protection.

Celia
Celia

I just checked again and it’s there below Purchase Protection on the left. I thought I might be cached but I tried the link on Safari, Firefox and Chrome and they all show it.

Celia
Celia

If I follow the path for new cardmembers, you are correct that price protection is not there. I haven’t been notified from Chase that the benefit is being removed so not sure what’s going on.