Published on October 11th, 2018 | by William Charles26
Issue With Wells Fargo Propel American Express Cards – Cards Being Replaced
Update: Problems seem to be persisting so they are sending out new physical cards as well. Card number will stay the same, but expiration and security code will change. Hat tip to reader P T
Some Wells Fargo Propel American Express cardholders have recently had issues using their card. Reader Nicholas reported being unable to use his card at both a Sheetz and Macy’s, it’s unclear what exactly caused the issue but it seems like Wells Fargo/American Express have identified the issue and it has been resolved. As compensation for the issues they were also given 5,000 points.
The reader involved did inquire about why the transaction was denied, so it’s unclear if only those who did so are being extended the courtesy points or if all cardholders affected will receive the same e-mail and 5,000 points. Feel free to share your experiences in the comments below.