At the start of the year JetBlue made changes to their ‘Customer Bill of Rights’, customers that have delayed flights will now receive reduced compensation:
- Delays of 3-3:59 hours: $50 credit (previously $75)
- Delays of 6 or more hours: $200 credit (previously $250)
I personally prefer the more generous EU compensation system for delays but it’s still disappointing to see JetBlue make reductions in the compensation offered.
