In 2017 Southwest Airlines change the reservation platform they used, under this new system if you made a change to an existing itinerary the new booking would become nonrefundable (instead of receiving a cash refund you’d receive a points refund). As a work around you could cancel your ticket and then rebook it, but thankfully Southwest is moving back to the old rules. Flights booked after 10/10/18 will still be refundable if a change is made.
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William Charles So does this mean you can do two price adjustments?
Example: Bought ticket for 8k Points for 4 months out.
1 month later price reduced to 6k so you Modify for the price adjustment.
1 more month later you see them for 4K so you modify for the price adjustment.
So you can do this now? I remember previously after 1 adjustment it became “non-refundable” so I’d have to cancel and rebook. Just double checking.
i have no idea what this post means… Is it me?
Not just you, I was confused to.
Basically it means if you change your flight it will still be refundable. Before it would be unrefundable so you would have to cancel and rebook
Does this apply to award tickets? Wondering if I buy an award ticket and make changes will the taxes be refundable?
I just tried this, and the taxes are refundable.
confusing title, should be Making Changes To A Southwest Flight Will Make It refundable – after 10/10/18
actually nevermind, just read it wrong