Making Changes To A Southwest Flight No Longer Makes It Nonrefundable

In 2017 Southwest Airlines change the reservation platform they used, under this new system if you made a change to an existing itinerary the new booking would become nonrefundable (instead of receiving a cash refund you’d receive a points refund). As a work around you could cancel your ticket and then rebook it, but thankfully Southwest is moving back to the old rules. Flights booked after 10/10/18 will still be refundable if a change is made.

Hat tip to Deals We Like

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MickeyMouse
MickeyMouse

William Charles So does this mean you can do two price adjustments?

Example: Bought ticket for 8k Points for 4 months out.

1 month later price reduced to 6k so you Modify for the price adjustment.

1 more month later you see them for 4K so you modify for the price adjustment.

So you can do this now? I remember previously after 1 adjustment it became “non-refundable” so I’d have to cancel and rebook. Just double checking.

Jamie
Jamie

i have no idea what this post means… Is it me?

Kevin
Kevin

Not just you, I was confused to.
Basically it means if you change your flight it will still be refundable. Before it would be unrefundable so you would have to cancel and rebook

Brian
Brian

Does this apply to award tickets? Wondering if I buy an award ticket and make changes will the taxes be refundable?

Nick
Nick

I just tried this, and the taxes are refundable.

kevin
kevin

confusing title, should be Making Changes To A Southwest Flight Will Make It refundable – after 10/10/18

actually nevermind, just read it wrong