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129 Comments
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Lyte
Lyte (@guest_2096899)
July 11, 2025 09:41

Does anyone know what happens to a Rewards+ card if you did NOT receive any notice or email about a product change for either July 2025 or July 2026? Citi Customer Service is apparently clueless anything will change at all on this card, and they have stated the card will continue with the current benefits for this account so it’s baffling. Not sure whether to product change to Custom Cash or try to keep the benefits by doing nothing if it’s true.

Bill
Bill (@guest_2101173)
July 17, 2025 01:45

I had not received a notification but just logged into the app and was told it would be converted effective Sunday. I guess I need to cash out my points before then to get the extra 10% (turns out I had $100 in rewards to cash out, so an extra $10). Will convert to another Custom Cash card 9this will be #4). I’ll miss using it for small purchases under $2 and of course redeeming the 5% earned on the CC cards. Good news is one less card in my wallet. And it no longer matters that points transfer from P2’s TYP account to mine has been broken for over a year.

dave
dave (@guest_2091621)
July 3, 2025 11:50

PC’ed Rewards+ to Custom Cash.

Grant
Grant (@guest_2094466)
July 8, 2025 12:06

Me too, called Citi on 7/7 to do the conversion to my fourth Custom Cash. My statement closed a few days ago and I didn’t want the new Strata card.

michigander
michigander (@guest_2088473)
June 28, 2025 16:37

does anyone know if it will it be 1 cent per point or .75 per point?

caine
caine (@guest_2087323)
June 26, 2025 16:12

Was just able to PC from rewards+ to custom cash via phone rep

RobotsRock
RobotsRock (@guest_2089378)
June 30, 2025 16:06

Was able to replicate on my rewards+ just now as well. Custom cash is probably the best landing net for this.

wwllmm
wwllmm (@guest_2091496)
July 3, 2025 09:11

Yeah this is a HUCA.. had a “can only be PC’d to AA cards”, then some guy who knew nothing but nonsense.. then ok for CC…

hamburger
hamburger (@guest_2092356)
July 4, 2025 15:12

I was also successful converting my Rewards+ to a Custom Cash over the phone yesterday. Took five minutes max.

CJ
CJ (@guest_2077922)
June 14, 2025 13:35

Just attempted to product change from R+
My only options were AA Mile-Up and AA Platinum

RobotsRock
RobotsRock (@guest_2078500)
June 16, 2025 00:42
  CJ

Does anyone know if the AA Mile-Up enables ThankYou points to be converted to AA miles? Might be enticing to switch now to keep myself out of the Strata family for SUB purposes.

Stefan
Stefan (@guest_2079063)
June 16, 2025 19:30

Well, I doubt it, since TYP points can’t be converted to AA miles in the normal TYP points conversion process.

wwllmm
wwllmm (@guest_2079259)
June 17, 2025 09:48
  CJ

same. not seeing upside to not closing after last 10k…

Mat
Mat (@guest_2074304)
June 8, 2025 12:52

I’ve had the rewards card sock drawered for years as I’ve focused on Amex MR and Chase UR. I’m about fully tapped out of new cards for those two brands. Should I close my Rewards+ card now so I can apply for the Strata branded cards in the future?

chicken_po_boy
chicken_po_boy (@guest_2074732)
June 9, 2025 14:00

I have exactly the same question. I’m afraid to cancel though because I’ve read that Citi has a 24-month rule that locks you out of getting a SUB if you cancel a card in that family. I’m not sure if canceling the Rewards+ will trigger this rule. I would like to apply and get a SUB for the Citi Strata Premier within the next 6 months.

Steve
Steve (@guest_2072537)
June 4, 2025 20:00

Tangentially-related DP: tried to change from Strata Premier to Custom Cash. First CSR said Citi doesn’t allow that. HUCA. Second CSR said I could change to Custom Cash or Double Cash. Successfully changed to Double Cash.

Flagstaff
Flagstaff (@guest_2069142)
May 29, 2025 10:39

Citi randomly credited 20k TYP to my Rewards+ account on the statement closing date yesterday. Shows up as, “ Citi Rewards+SM Card (XXXX)
Courtesy”. I wonder if it’s related to the card being discontinued.

Stefan
Stefan (@guest_2071264)
June 2, 2025 19:14

The card is not being truly discontinued, it’s being changed a lot though and being renamed at the same time.

Josh
Josh (@guest_2067746)
May 26, 2025 14:35

I’m so surprised that so few people seem to have had this card for the 2 year warranty extension. It was amazing! Buy a product with. 90-day warranty and boom! It’s a 820 day (2yrs+90days) warranty. 5 year warranty became 7 years. That was amazing. I’ve not seen anything definitive either way whether that will continue, but I’m assuming not. In which case, will the new card continue to honor the warranties?

SH
SH (@guest_2067688)
May 26, 2025 12:21

Does anyone know whether the transfer partners for this new Strata card are going to be the same as the Rewards+ or the Strata Premier? (I don’t have the Strata Premier, so it’d be nice to have a more expanded set of transfer partners.)