Currently there is an issue affecting PayPal credit cardholders. When cardholders are redeeming rewards to their PayPal balance a fee is being charged. When contacted PayPal claims they are not charging any fee and to call the card issuer (Synchrony). When Synchrony is contacted they claim that no fee is being charged and to contact PayPal. I suspect what has happened is that there is a bug/issue caused by PayPal removing the Redeem For Cashback for PayPal rewards. For now I’d recommend cardholders don’t redeem towards their PayPal balance until the issue has been resolved. We have reached out to both PayPal & Synchrony for comment.
Hat tip to reader S
