I have two Paypal accounts, one personal and one business. I just received an email from Paypal on both of my accounts saying that my account is “permanently limited”.
We recently noticed an issue with your account. What’s the problem?
We would like to learn more about some of your recent transactions.
Case ID Number: xxxxxxxxxxxxxx
Because of this issue, your account has been permanently limited. We understand this may be frustrating and inconvenient but you’ll still be able to see your transaction history for a limited time. You can get more details about your account limitation in the Resolution Center. For more information, please contact us and we’ll do our best to help.
You’ll be able to withdraw money from your account within 180 days. We’ll email you when it’s available. We just want to make sure that you have money in your account to cover any payment reversals.
I’ll try to contact them and see if that’s any help, but for now I’m Paypal-less. I also received an email that my Paypal debit card has been deactivated.
What’s odd about the whole thing is that I’ve been cooling it on Paypal since we started hearing about shutdowns. I’ve barely been doing much Paypal MyCash card activity. Maybe I did $1,500 or so on each of the two accounts over the past 5-6 weeks. Luckily, I don’t have much money tied up in either account.
The language of the above email makes it sound as if they just need to “learn more about some of your recent transactions”, but from what I’ve heard this is just a politically correct way of saying you’re shut down. When I log in to my Paypal account, they have a message there which says, “This limitation cannot be appealed.” Elsewhere on my account it says, “Your account is limited. Learn how to remove this limitation”. I’ll let you all know if I make any headway.
Has anyone been able to get Paypal to reinstate an account? I’d imagine that I can open another non-confirmed Paypal account without a problem, but I’m wondering if there’s any way to get a confirmed account or to convince them to reinstate my account. If anyone has any tips, I’d appreciate if you can share them.