The Offer
- Plume is offering one WiFi Superpod with motion detection and 1 year of service for free
The Fine Print
- What will happen if I don’t renew my Annual membership? Will my pods turn into pretty wall ornaments? Your Wi-Fi network will continue to work with static mesh functionality and your pods will continue to receive firmware updates. You will also retain access to basic app features such as Wi-Fi and network settings.
Our Verdict
Looks like it’s basically a mesh WiFi thing with some additional features and a yearly fee. Personally don’t think it’s worth signing up for, not sure how useful a single pod is. If you do sign up remember to cancel.
I turned off auto renewal in the app and was billed this year. They claim my account is past due. Ridiculous.
Anyone else have a similar issue?
Hopefully I can get support to drop it, otherwise this freebie actually cost a hundred bucks.
Fyi, you can turn off auto renew in the setting.
in the app?
https://my.plume.com
3/22/20 Placed three orders for three different addresses across two states
3/24/20 Received an email that they canceled the 2nd and 3rd orders, “limited to one per household”
3/30/20 Email from UPS, my 1st order will be delivered to the address I entered for the 3rd order
Looks like their ordering system can’t handle multiple orders with different delivery addresses, so they think all orders are duplicates.
Was it the same billing address or 3 different billing addresses though?
They cancelled my 10 orders. Only 1 per household? Who had the time to read for that. LOL
Gee, maybe they will open it back up to the people who would like just one. 🙄
LOL
Just received the following email:
Hi XXXX,
Thanks for your recent order from Plume. Due to an unexpectedly high order volume, we are experiencing slight shipping delays. We are working to ship out orders in the order they were received but at this time there may be a delay of one to two weeks. If you paid for expedited shipping, we will be refunding that fee.
You will receive a shipping confirmation e-mail when your order ships but you can also check the status of your order by clicking the link in your order confirmation e-mail.
We apologize for any inconvenience that this may have caused. For any questions or concerns, please respond to this email or call us at 844-697-5863.
Thanks,
The Plume Team
Bummer, just when I had a minute to get to it.
Been using Samsung Mesh routers – from the Lowe’s deal summer of 18′ or 19′. They are so-so. But they do work.
I ‘ve heard better than average reviews about Plume,
Yeah, I wasn’t thrilled about letting Plume manage my wifi, so I kinda blew it off. For my house, I would need 3 of the SuperPods, not one, per their website. I probably would have played with it for a couple of days, and then scrapped it/disabled the smart management, and make it a wifi access point if I could.
My important devices are on Ethernet, and then have two older routers in Access Point (AP) mode (not repeaters, so they have better throughput), one on each end of the house for the cell phones, smart devices, and tablets/guests. It’s not pretty, but it didn’t cost me much, and it works decent enough. I do have one Echo Dot in the guest bathroom that loses connection on rare occasion (yeah, that’s not a typo), which is why I added the 2nd AP recently. I have the FiOS router wifi disabled because it’s total garbage for signal strength, and I refuse to pay Verizon $300 for an Orbi setup, or buy my own system elsewhere. (I do hear Orbi is the best mesh system) Eventually, I will/should update to get with the newer standards & security updates, but it’s not a priority.
but the problem is they have all of our info
Your existing router doesn’t?
My existing router does not send telemetry to a third-party, though. Not unless the NSA is actively targeting me.
That you know of anyways… have you checked?
It looks like most of the things you lose from cancelling are all things that you can use a Browser or an App to manage yourself. I can’t see any drawbacks with free.
Lack of online privacy is the drawback. That, and you’re using a proprietary device that you must trust is not secretly sending back data. Or doesn’t have some security vulnerability. Or a host of other issues inherent with closed-source hardware.
Create a burner card to make a purchase if you do not plan to keep it longer than a year. You will not have to worry about cancelling or calling them.
You know you can still be sent to collections with just a name and address? Who knows if they actually go after you but you should always close or cancel. Just food for thought for any contract, membership, subscription, etc.
First sentence is fine. Second sentence is bad advice.
How about fake name, burner card ?
You do you.
Does not support IPv6