This is no longer possible.
As we know American Express will be the sole issuer of Hilton cards from the start of 2018 onwards. It’s not official what will happen to current Citi cardholders but it’s been widely speculated/rumored that American Express will be purchasing the portfolio from Citi, as I said that isn’t official yet and it’s also not clear how that would happen in reality.
Reader Andrew sent us a note stating that he received a call from a Citi product manager today, he had previously requested his Citi Hilton card be product changed into a Citi Dividend. For whatever reason this request was never processed properly and the product manager wanted to confirm if Andrew still wanted to process the product change. What’s interesting is that he was told that he could think about it but they needed to know by tomorrow at the absolute latest. It’s possible this is because Citi needs to “lock in” the Hilton portfolio before the sale to American Express.
Obviously this is all speculation but if you’re interested in product changing your Citi Hilton card into something else then I’d suggest now is the time to do so. You can read about the best options and rules here. Just keep in mind that some representatives state that you can’t product change between different brands but this is not actually the case. Also keep in mind the Citi 24 month rule and the fact we aren’t too sure how product changes affects this (more information also here).
