Recap: Ebates Credit Card To Become Rakuten, DHS Cancellations & More

 

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21 Comments
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Rowan
Rowan (@guest_774183)
June 24, 2019 21:23

I still can’t wrap my head around the short-sighted decision on Rakuten’s part to totally discard the well-known (and seemingly trusted) eBates brand in favor of spending so much effort to get their North American customers to now see them as their Japanese parent company… Seems like a prime opportunity to operate eBates as a subsidiary instead.

kcihtred2
kcihtred2 (@guest_773640)
June 23, 2019 21:44

I wonder if synchrony is going to send everyone a new card or just wait till ours expires. Suppose it won’t really matter since mine expires in a few months.

Grant
Grant (@guest_773900)
June 24, 2019 11:35

I believe new cards will go out before the expiration date on your cards, as early as July.

CharlesinNYC
CharlesinNYC (@guest_773556)
June 23, 2019 14:30

I recently got the pop up when applying for an Amex card, but I went through with it anyway. Spoke with a rep who said I should call after my activation to confirm if I have the promo on my account. It sounds like the pop up isn’t absolute and could be the system giving a warning to those who have canceled cards after a year with light use. Will report back to see if I get the points.

sdsearch
sdsearch (@guest_773547)
June 23, 2019 13:39

Plagiarism update already taken down. Here’a a link to Google’s cache:

https://webcache.googleusercontent.com/search?q=cache:heK65bM8j5cJ:https://travelingformiles.com/plagiarism-update/

JV
JV (@guest_773538)
June 23, 2019 13:17

Is the cash back on the ebates/rakuten deposited to your ebates account? So if you have a membership reward earning account, the points are deposited to Amex?

Grant
Grant (@guest_773897)
June 24, 2019 11:34
  JV

Yes, any cash back you earn with Ebates / Rakuten on-line, in-store, or with the credit card is deposited to yuor account. During payment time, you will be paid via AMEX MRs.

Jason Smith
Jason Smith (@guest_773470)
June 23, 2019 10:06

“The Trusted Traveler Programs website, which includes Global Entry, already has an alert warning applicants that the “extended partial government shutdown has resulted in a backlog,” of applications and renewals.”

Did I miss something? Are we in the middle of another government shutdown?

MoreSun
MoreSun (@guest_773478)
June 23, 2019 10:22

They’re prepping for the next one early

Anonny Mous
Anonny Mous (@guest_773486)
June 23, 2019 10:40

That alert has been up since the last one. Seems that some are more backlogged than others since some applications get processed immediately and others are waiting 10+ weeks, even though the applications were submitted well after the shutdown ended. I wonder if they have some AmEx IT helping out where some apps on certain dates just aren’t counted and will sit in limbo forever. Unfortunately extra spend can’t help us in this case.

Gerald
Gerald (@guest_773511)
June 23, 2019 11:37

The backlog is affecting the website update.

Ann
Ann (@guest_773559)
June 23, 2019 14:42

It takes months for them to catch up on over a month of unprocessed applications while still dealing with the regular pace of new applications without additional staffing.

Geo
Geo (@guest_773562)
June 23, 2019 14:50

Especially when they work at a government employee’s pace. Gimme a break. They usually have lots of people standing around airport check points just chatting, no matter how many lanes are open or needed. Inefficiency at its best.

Gidget
Gidget (@guest_773457)
June 23, 2019 09:23

I submitted my Global Entry application way back in early April. I have not heard anything since. Is it normal to wait 2.5 months just to hear something?

Sevillada
Sevillada (@guest_773467)
June 23, 2019 10:02

No, but nowadays nothing is normal.

MoreSun
MoreSun (@guest_773476)
June 23, 2019 10:21

Did you check the status online? I never received email communications but the trusted traveler portal had all my updates.

Gidget
Gidget (@guest_773641)
June 23, 2019 22:11

I thought I’d log in to check again. No dice. It still says application “Pending Review.” That’s too bad. Going on three months now and no update and no word. I filled out the application fully and I travel internationally frequently. So I was hoping to get this done. I sent them an e-mail about a week ago, when I remembered to follow-up. It says it takes 2 – 3 weeks to get an e-mail reply. Hopefully that will nudge them. I was expecting about a week of waiting to get the application processed.. never imagined that the first step of submitting my application would take 3 months :/

SamL
SamL (@guest_773477)
June 23, 2019 10:21

Just rename “2.5 months” to “5 minutes”. Problem solved. 🙂

jed
jed (@guest_773454)
June 23, 2019 09:08

The plagerism update link didn’t seem to work. Can you tell us what it was about?

Rox
Rox (@guest_773455)
June 23, 2019 09:18

+1