Southwest Allowing Customers To Change All Flights For Free (Including Cost Difference Between Flights)

Update 7/2/21: Available again for flights from Sept – Nov. Hat tip to Ivan Y

Update 6/10/21: Available again.

Update 5/27/21: Available again. Seems to be on a weekly schedule now, unsure on dates.

Update 5/20/21: Available again, unsure on dates.

Update 5/13/21: Available again, not sure on the dates but at least 6/7-6/13.

Update 5/4/21: Available again, dates seem to be 7/11-8/14.

Update 4/28/21: Available again, date range seems to be 6/9-7/10.

Update 4/23/21: Available again, unsure on the date range.

Update 4/14/21: available again, don’t know date range. Hat tip to Deanna

Update 4/8/21: Available again, this time for flights 5/9-6/5 (+/- 30 days). Hat tip to 213xburner

Update 3/22/21: Available again, this time for at least may 11th-15th but probably other dates as well.

Update 3/18/21: Available again.

Update 3/12/21: Available again

Update 2/24/21: Available again, not sure on the exact dates.

Update 1/28/21: Available again, this time on flights 2/9-5/11. Hat tip to Dans Deals

Update 1/15/21: Available again, possibly only on Hawaii flights around spring break. Hat tip to mikep4

Update 12/17/20: Available again, dates seem to be Feb 11 – Mar 5. Hat tip to mikep4

Update 12/10/20: Available again.

Update 11/13/20: Available again.

Update 11/5/20: Available again. Date window seems to be 12/5 – 3/8, but might be larger (share your DP in the comments below)

Earlier this month Southwest allowed customers flying 737 MAX8 to change their flights for free, including any cost difference between flights. Normally you can change flights for free, but you have to pay any difference in the fare. For example if your original flight cost $80 and the new flight costs $100 then you would be charged $20. Now that the 737 MAX8 has been grounded Southwest is offering an even more generous change policy for the rest of March (this is now probably due to COVID). The rules are as follows:

  • Original flight needs to be in March
  • Flight can be changed to any flight within 14 days either side of original flight
  • Flight your changing to must be the same route (although metro area changes are allowed)

Dans Deals goes into some additional details about this policy here. Honestly this seems overly generous and I’m not 100% sure why Southwest is doing this given they aren’t flying the 737 MAX8 anymore. I can’t see this lasting personally as you’re effectively able to purchase a super cheap flight during an off peak time and then change it into a more expensive peak time flight.

Post history:

  • Update 10/22/20: Available again.
  • Update 10/14/20: Available again.
  • Update 10/7/20: Available again.
  • Update 9/29/20: Available again. Hat tip to camaro2ss
  • Update 7/20/20: Available again. Hat tip to mikep4
  • Update 6/24/20: Had previously stopped working for a few days, working again. Hat tip to reader Carly M
  • Update 6/21/20: Working for flights through September 10th, 2020. Hat tip to SEA of Churn.
  • Update 6/10/20: This is working again, not sure on exact dates it’ll work for. Hat tip to hornet1212
  • Update 5/20/20: This had stopped working for a few days, but is now working again for flights through August. Hat tip to ChurnCat
  • Update 4/5/20: Available again, cutoff June 5th or 6th. Hat tip to reader Matt A
  • Update 3/18/20: Available again, not sure on the specific flights.
  • Update 2/13/2020: Available again, this time from 6/10/2020 to 7/10/2020.
  • Update 1/15/2020: Looks like this is active again, this time on flights from  4/14 through 6/6. Hat tip to mikep4

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JN
JN

I think they removed it indefinitely for 2022. no dates have been found

CJM
CJM

Has anyone been able to do this in 2022?

SS
SS

I accidentally found this out last year. I booked on an unpreferred date and then decided to change to a preferred date (that had higher costs) and was not charged a difference. I’m hoping to do the same for a trip during spring 2022.

How do any of you determine the promotion is ‘active’, or are you just randomly trying it like i accidentally did?

I called Southwest and asked them about this ‘promotion’ and the agent said Southwest did not have any promotion like that…. I’m confused. Maybe this particular agent did not know of it, or… its just a glitch?

cd
cd

not working for me just tried for next week

Sarah
Sarah

Does anyone know if it’s still active

krivad
krivad

Just got one for 12/16

Luke Bornheimer

Got one what?

krivad
krivad

A flight change with no fare difference to change

Luke Bornheimer

Congrats! When was the original flight, what airports was it to/from, when did you book it, were any of the original flights on a 737MAX, what dates did you change to, and did you change the airports?

Ashley Espinoza Reyes
Ashley Espinoza Reyes

Hi! I am a college student, and I was trying to book a flight home during the holidays and was wondering if this policy/travel hack still applies to Nov/Dec of this year? I’m flying from Sacramento/San Francisco to Hartford, Ct.

Replying
Replying

Ashley – I would not recommend relying on this hack for the holidays. It hasn’t worked well for the past two months or so

Michael
Michael

It appears that the new policy is +- 14 days (no longer 30 days) and only for flights with schedule (or flight number) changes. Although not nearly as generous as before, this makes more sense from a business viewpoint.

vdp
vdp

Few of my flights from Sept. 3rd to Oct. 31st are allow free changes.

Luke Bornheimer

Thanks for the datapoint! Were the original flights on 737 MAX?

vdp
vdp

Schedule changes. 15-20 minutes difference in departure time. I’m getting more emails about them now. Almost all of my flights up til 11/3 have schedule changes.

Miller
Miller

.

Buhse
Buhse

Yes. I am seeing lots of Schedule changes.

Miller
Miller

You need an existing flight for this to work now. The change window has rolled through 11/6 so if you didn’t have a flight from 9/6-11/6 already on the books, you cannot use this method for that time. And no this isnt limited to MAX flights.

Dan
Dan

Should probably mark as dead or at least highly YMMV. Just tried on six MAX flights in next few weeks and no free change offered