T-Mobile Removes Auto-Pay Discount For Credit Card Payments (Beginning In May)

Many T-Mobile cellular and internet plans come with a $5 auto-pay discount. Beginning in May, only bank or debit card auto-pay payments will qualify for the discount. Auto-payments with a linked credit card will not be eligible for the discount. (CNET)

Hopefully it will still be possible to make manual credit card payments in mid-cycle and still get the $5 discount, provided that the auto-pay is set up with the bank. This is especially important for those who want to make a $10 monthly payment with their Amex Business Platinum card.

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Curtis Blow
Curtis Blow (@guest_1730672)
November 5, 2023 11:02

 Chuck  William Charles
You guys should do a post about the manual cc payment workaround. I just got a final notice text from T-Mobile saying that if I don’t update my autopay method to debit or bank by Nov 9 I’ll lose my discount. I’m thinking of using my Discover debit card with $0 in the checking account and paying with a cc manually before the autopay date. Some people have said this works, but it’s hard to find much about it online. You should do a dedicated post about when to time it, how to make a manual cc payment etc.

Tmo
Tmo (@guest_1673924)
August 17, 2023 09:44

Added bank for auto pay. But paid bill ahead using credit card still showing auto pay discount on billing statement

Bill
Bill (@guest_1686247)
September 5, 2023 12:27

Yes, it definitely seems to be working. I just schedule a credit card payment for a couple of days before autopay when I get notified about a new bill.

dmachop
dmachop (@guest_1730714)
November 5, 2023 12:19

Doing a check for November, 2023. Is this still working?

Celia
Celia (@guest_1730751)
November 5, 2023 13:43

dmachop Still working for me. I pay it via credit card a day or so after getting notification about the bill.

Gretchen
Gretchen (@guest_1673052)
August 15, 2023 23:28

I switched the autopay to a debit card and prepaid my last bill with a credit card. The autopay date was July 25th. August bill still shows the autopay discount.

JN
JN (@guest_1659303)
July 24, 2023 18:18

Statement posted last week. Paid with CC on file for full amount this week, balance now showing as 0 and got confirmation autopay would not be charging. Seems to be OK to pay with CC, hopefully don’t get a clawback later.

Daniel
Daniel (@guest_1664341)
August 1, 2023 21:31
  JN

Well, it’s next month when the bill cuts when you’ll find out.

Keep us posted.

JN
JN (@guest_1679209)
August 24, 2023 14:23

Still here. Autopay discount still posted in 2nd month bill since this started.

Bill
Bill (@guest_1657586)
July 21, 2023 01:53

When someone tries prepaying their bill with a credit card, please post whether it takes away the autopay discount, like they do at Verizon.

anita
anita (@guest_1662715)
July 30, 2023 16:05

Just got the latest stmt and it still shows the discount for next month. Recap: switched autopay to a Mastercard GC (totally anonymous, unregistered). Manually paid full bal with orig CC a week later. On autopay date, nothing triggered on GC. New stmt just posted with same bal.

Bill
Bill (@guest_1654882)
July 16, 2023 10:23

I tried adding my Discover Debit card (which rebates 1%) as my autopay account, and it seemed fine until I went to submit it and got “Sorry, we can’t accept this payment.” Has anyone had luck adding it?

Daniel
Daniel (@guest_1654901)
July 16, 2023 11:14

Not sure what the problem would be. Are you selecting “Debit” as the type? If so, TMo is going to consider it a credit card since it will run over the credit network.

I highly doubt you’ll be able to get TMo will consider it a debit card but it’s an interesting angle.

Celia
Celia (@guest_1655025)
July 16, 2023 15:19

There is a debit card for Discover checking that pays 1%.

Daniel
Daniel (@guest_1655028)
July 16, 2023 15:23

I know that. I have one. But it’s not run as debit the way a Visa/MC debit is.

Celia
Celia (@guest_1655033)
July 16, 2023 15:39

It runs as a debit on one of my utilities (lower fee). I was just surprised that TMO would just reject it outright. It’s not like you can’t put a credit card on TMO, you just don’t get the autopay discount.

Bill
Bill (@guest_1655165)
July 16, 2023 22:46

Figured out my problem. I had my Discover debit card locked since I never use it. Unlocked it and it worked. D’oh.

And yes, TMO accepted it as a debit card for the discount. Set up overdraft with Discover to automatically pull from my savings account.

Daniel
Daniel (@guest_1655176)
July 16, 2023 23:02

Good to know. Thanks!

aram
aram (@guest_1652967)
July 13, 2023 10:49

Why do so many suggest putting in a dummy/prepaid debit card and risk losing your number? Just put your real bank account# or debit card, can still probably pre-pay with a credit card.

Lost my secondary number when after the Sprint takeover, they got an idea that my iPhone 7 doesn’t support GSM, and after the CDMA shutdown stopped billing me…

Daniel
Daniel (@guest_1652973)
July 13, 2023 10:58

What on earth does your prior situation have to do with a dummy debit card number?

People don’t want to give their real information to T-Mobile because of the large number of data breaches related to the company.

aram
aram (@guest_1652999)
July 13, 2023 11:30

Lol, they’ve leaked your Name, SSN, and the address, and you worry about the card?
My prior situation is for someone to think that in case of them forgetting to prepay and if the payment fails, they will expire your number without even warning you. (you’ll still have 40 days grace period to recover it, IIRC)

Celia
Celia (@guest_1653028)
July 13, 2023 11:58

Yes, I worry about the card. A debit card or bank info leaking can lead to a whole lotta trouble I would rather avoid. I don’t use my main account debit card in practice for that reason. I am using a throwaway bank account that has less than $200 in it at any given time and hope that the prepaying will work.

aram
aram (@guest_1653068)
July 13, 2023 12:56

I assume you don’t write checks, but the banking info is written on every check. it’s not designed to be that secret
Since many use text messages for 2FA (I use more secure methods mostly) losing phone numbers might create many other problems, that’s why I wrote my post

Celia
Celia (@guest_1655027)
July 16, 2023 15:22

No I do not write checks. And yes, there are safeguards you can take. But I’m of the mind if I don’t have to let the information out there, why do it? I’ve been a TMO customer for less than a year and I’ve been involved in two data breaches already. I don’t have a lot of confidence in them.

Bill
Bill (@guest_1655168)
July 16, 2023 22:53

So you think that TMO being unable to process your payment will cause them to immediately terminate your service and release your number???

Tmo
Tmo (@guest_1649962)
July 9, 2023 09:19

I still haven’t received any communication from tmobile yet. Wondering if autopay discount still works, if I overpay $1000 using chase ink cash now and then add debit card as autopay when I receive notification.

anita
anita (@guest_1645378)
July 1, 2023 14:38

Step 1 was successful: switched autopay to a MC gift card and it still lists the discount. Step 2 will be to pay by CC in a few days and see if anything changes. Then step 3 will be to wait till the next bill stmt to see if it sticks. (want to keep both the discount and the chase flex cell phone insurance)

Bill
Bill (@guest_1655169)
July 16, 2023 22:54

Looking forward to hearing how it works for you. My last credit card payment was just processed, and I changed to a debit card.

anita
anita (@guest_1660145)
July 26, 2023 05:37

yep, I paid manually with the old CC on my account early. Autopay date just passed (with $0 balance) , GC not charged anything. And my account still shows the autopay discount and my next statement will cut soon, so it all looks ok.

Bill
Bill (@guest_1660484)
July 26, 2023 16:46

Great to hear! My new bill hasn’t closed yet.