Posted by William Charles on June 8, 2017
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Published on June 8th, 2017 | by William Charles

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U.S. Bank No Longer Doing A Hard Pull For Credit Limit Increases

Update: They have changed the wording and it now says sometimes they will do a hard pull.

  • In many cases, line increases requested through this online process or by calling 1-866-659-6801 will not require an additional credit bureau check (also known as a consumer report review). In certain circumstances, we may need to obtain your consumer report from the credit bureaus to validate credit information. Requests made via any other forms or telephone number will result in a consumer report review.

U.S. Bank allows you to request a credit limit increase online. Previously some of the time they would do a hard pull and other times they would do a soft pull. Now as long as you use that link or call 1-866-659-680 no hard pull (or credit bureau check as they call it) will be done.

For most people this isn’t a big deal, but I’m a big fan of card issuers making this type of information clearer for consumers and anything that results in less hard pulls is a good thing in my mind. You can view the credit limit increase policy of each of the card issuers by clicking here.

Hat tip to Keith S



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Justin
Justin

Called Elan (Fidelity 2%) a few weeks back and they said it would be a hard pull. Wonder if this change impacts them too

Bob
Bob

I tried it online and it says it cannot find my information or my account is not eligible. So I called the number and they couldn’t find my account either and said will transfer me to card member services. I just hung up because I don’t to take the risk of getting a HP since the website says only no HP if applied through that number or online.

Mike
Mike

Same here. Cash+, been a cardholder for two or three years now.

Daniel
Daniel

Any idea if this applies to card issued by Elan Financial? Thanks.

Credit
Credit

Doc,

Can you do an article about all the possibilities of using auto reloading for credit use. For example you can auto reload amazon every month, but worKS for only one card. Are there other possibilities?

Sam
Sam

I think you really need more datapoints in this.

From myfico forum and personal experience, it seems that if “you are eligible for a CLI,” you can use that link or phone number to get a soft pull increase. However, if “you are not eligible,” you will not be able to do through those methods and that front line agent or credit department will pull your credit to see if CLI is possible.

mark
mark

Same here as Bob.

Chris
Chris

Does this apply to business credit cards?

Gnarly Cow
Gnarly Cow

Don’t think this is anything new. I believe the website shown in the screenshot is only meant for those who have a pre-approved CLI offer on their account. Usually they send out an email or snail mail to invite you to apply for a CLI and you would be directed to this website.

If you initiate the CLI request on your own on the regular website, there will still be a hard pull.

NinjaX
NinjaX

yup. this is accurate. just like others have said. i think doc was misinformed. this is not a new thing. the landing page is for people who get an invitation. i did this last year and it went thru as indicated.

there is no bank out there that will CLI with no HP for everyone just because you use a link or call a number. it always depends on the user and their status and amount youre requesting. its ALWAYS YMMV and sometimes will require a HP.

Bob
Bob

Discover will only do a SP, if they want to do a HP they will ask your permission and you can just decline.

adam d
adam d

Just received snail mail form USB about my flexperks visa I signed up for last olympics promo, they increased my credit limit to 11K without me asking. Have a gold amex flexperks too, havent used either really since hitting the required spend on both.

sfplat
sfplat

This appears to no longer be true. The website you link to reads:

In many cases, line increases requested through this online process or by calling 1-866-659-6801 will not require an additional credit bureau check (also known as a consumer report review). In certain circumstances, we may need to obtain your consumer report from the credit bureaus to validate credit information. Requests made via any other forms or telephone number will result in a consumer report review.

Mike
Mike

INCORRECT INFO !!!!

I recently requested an online CLI with US Bank and it was a hard pull.
I’ve also called 1-800-659-6801 and it too was a hard pull.
Both requests were within the last year.

Chuck

Thanks for the data point. (We’d already noted in the beginning of the post in an update that they now do hard pulls.)

MarkNY
MarkNY

Today I spoke with two separate team leads in US bank underwriting dept to try to clear this up. The way it was explained to me is if you make a request with cardmember services using the number on the back of your card, it is intitially a soft pull. In some instances, the request would need to go to the underwriting dept and once this happens, underwriters will ALWAYS do a hard pull. They did not say if they would inform the customer prior to proceeding if a hard pull is required, nor were they exactly forthcoming about other factors that trigger the “need” to do a hard pull. I was also informed they randomly pull between the 3 bureaus so if you have credit freeze, you need to temporarily unfreeze all three. My recommendation is always go into with expectation that it would most likely end up being a hard pull and you would probably want to be strategic about the request (do it when you have least inquiries on reports, balances are paid down, and ask for a substantial CLI to justify that hard pull).

Nick
Nick

They changed it back to a “may result in a hard inquiry” wording again.

Jeff H
Jeff H

Previously, I have received a couple of automatic credit line increases for my Cash Plus. AFIK, None of them required a hard pull.

Recently, I received a snail mail credit line increase offer for my Cash Plus Visa. I ordered it online as instructed. Nothing in the letter nor on the referenced website mentioned a hard pull. It did not mention a pull of any kind.

A few days later, I got an alert from TU indicating a HP attempt by US bank on my locked TU account. A week later, a snail mail arrived indicating my application for the CLI was on hold until the matter was resolved. After discussing it with US Bank underwriting team, I unlocked my TU and USBANK did a hard pull. Shortly after that, the requested CLI occurred. about 47% increase.

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