Walmart announced today a longer holiday return period, as well as curbside and home pickup options:
- Extended Return Window: Customers are shopping earlier, and now Walmart guarantees they won’t have to worry about short return windows with the newly extended holiday return policy for purchases, including electronics and Marketplace items. Eligible purchases made on or after October 1 can be returned through January 31, 2023.
- Curbside Returns: Walmart knows time is precious to its customers, and curbside returns allows customers to return items from the comfort of their vehicles while they’re picking up their weekly essentials.
- Return Pickup from Home for Walmart+ members: Beginning during the busiest time of year, Walmart will offer Walmart+ members in select stores the option of returns picked up right from their doorstep, taking one more thing off their holiday ‘to-do’ list. When initiating an eligible return on the app, Walmart+ members will be able to schedule a return from the comfort of their home and complete the process without having to leave their doorstep. Members won’t need to provide a box or a label – simply hand off the return to one of our delivery drivers, and Walmart will handle the rest.
You can find the full press release here. Amazon usually offers the same holiday return window, a boon for customers and a headache for sellers.
