Walmart announced today a longer holiday return period, as well as curbside and home pickup options:
- Extended Return Window: Customers are shopping earlier, and now Walmart guarantees they won’t have to worry about short return windows with the newly extended holiday return policy for purchases, including electronics and Marketplace items. Eligible purchases made on or after October 1 can be returned through January 31, 2023.
- Curbside Returns: Walmart knows time is precious to its customers, and curbside returns allows customers to return items from the comfort of their vehicles while they’re picking up their weekly essentials.
- Return Pickup from Home for Walmart+ members: Beginning during the busiest time of year, Walmart will offer Walmart+ members in select stores the option of returns picked up right from their doorstep, taking one more thing off their holiday ‘to-do’ list. When initiating an eligible return on the app, Walmart+ members will be able to schedule a return from the comfort of their home and complete the process without having to leave their doorstep. Members won’t need to provide a box or a label – simply hand off the return to one of our delivery drivers, and Walmart will handle the rest.
You can find the full press release here. Amazon usually offers the same holiday return window, a boon for customers and a headache for sellers.
I’m sure Amazon will announce soon
Just make sure don’t return too much items or else Walmart may ban your online account without warning.
just make a new account?
They ban by credit card number and maybe address.
Also shipment exception such as lost package counts toward return in the system. So basically FedEx got me banned from Walmart in the beginning of this year…
I wonder if they’ll be using DoorDash or other for hire drivers to do the returns. It’s awkward when they do because of tipping… I receive some deliveries from Walmart from these drivers that you’d normally tip but I often have no way of knowing whether the package will be delivered by fedex or their own driver until it ships. There’s also no way to tip here, nor do I want to start doing so.
You should not have to worry about tipping. since when does anyone tip for a return, even if they pick it up. just eliminate tipping.
exactly. europeans do not tip. its so funny in america and canada people expect tip for NO SERVICE. I am not going to tip pick up or delivery. even amazon grocery asks you for TIP. it’s so cringe.
Walmart just ended their partnership with DoorDash a month ago. Now the question is who’s the pickup partner.
Walmart has their own platform – Spark
I just don’t tip if Walmart somehow decides to use Doordash without me knowing it before hand
Spark (Walmart’s delivery platform) drivers do the returns and there is no tip option for returns or GM, only groceries.
Some of us were ready to give Walmart some love due to the Amex Walmart+ credit. That didn’t work out so well for many of us who are still waiting for the credits to magically post.