Update: DEAD
[Update 6/23/19: Far as I can tell from the more recent data points, even Southwest gift card amounts of $200 (and likely higher too) ARE being reimbursed. The issue was probably just a glitch whereby for a few days the earlier in the month it wasn’t working.]
Since around 10 days ago, it appears that Southwest e-gift card purchases done to trigger the Amex airline incidental credit only works when purchasing $100 or less. Purchases $101 and above don’t seem to be triggering the credit, according to some reader reports and Flyertalk data points. Update: Now I’m unsure if the issue is the denomination, it may be something else. One reader reports getting a $200 Southwest giftcard credited only a few days ago. Yet another reader did NOT get a $50 gift card credited from May 30. Hopefully we’ll figure out what’s going on over time.
To recap the current state of gift card purchases is as follows:
- Southwest should work in denominations of $100 or less (YMMV).
- Delta works in $50 denominations, not in $100 denominations. Only desktop purchases work, don’t use the mobile site.
- American Airlines seems to be working for some but not others. The jury is still out on this one.
Hat tip to reader Aloha808
any folks did pay a full fare <$100 with amex cc w/o a split pay & get a credit or reimbursement?
I purchased a $128 fare on Southwest and received an AMEX credit for a portion of the fare. First, I purchased a $45 E-Gift card. I then applied the $45 gift card to the fare and the $83 balance was charged to my AMEX gold card. Three days later an $83 credit was shown on my account. Flyertalk thread for SW AMEX credits also shows other cases of this occurring.
Possibly the only way to use the $100 dollar credit although rather have the GC. good work around if you can do it though. Thanks for the DP
Purchased $83 Southwest Gift Card on Aspire 6/27, still not credit as of today and tracker on benefit page still shows $83 credit left. Not looking promising. So using Amex cards airline credit for gift cards is officially dead????
Bought $50 Southwest Gift Card 6/24. No reimbursement yet.
Does it matter if you were logged in to Rapid Rewards when you purchased the gift card? Without thinking, I did log in to Rapid Rewards and purchased a $200 GC. Hope it still triggers the credit… does anyone have experience with being logged in to rapid rewards when purchasing?
Does early bird purchase trigger the Southwest credit?
So for those unlucky few like me, is there anyway to claim the reimbursement back? Bought on 9th, still no credit. Can I call?
Never Never do this !! Do not Call !!! The gift die because someone call !
I was able to purchase a $100 SW GC on 6/19/19 and i received the airline credit of 6/22/19
SWGC $100*2 on amex biz platinum on June 20. Credit back June 22.
That’s wild. I purchased 1x $100 SW on June 22nd and still haven’t been reimbursed. Super annoyed since I was using this for a flight I had to book too.
$100 coded as GC June 14, no credit yet.
did you get credit back yet?
I bought $100 gc on 6/21 (Amex gold) coded “Travel-Airline”, as of yesterday no credit back yet
Purchased $200 swgc on 13th, credit came in on the 16th