Posted by Chuck on May 1, 2018
Gift Cards

Published on May 1st, 2018 | by Chuck

54

Amazon Stops Allowing Gift Card Balance Check

Amazon has quietly removed the ability to check the balance of an Amazon gift card online.

This had long been the case for Amazon gift cards until March 2016 when they added a ‘Check’ button next the the ‘Apply to your Balance’ button. Today, they removed that option. Ā šŸ™

Certainly makes life more difficult, especially for resellers. Might still be possible to balance check by contacting support, but there isn’t any automated option available any longer.

 

 



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josef
josef

My company has a corporate amzn acct. Our acct manager told us itā€™s temporary and the functionality will be back. They took it offline for some kind of testing or troubleshooting and have been getting tons of slack from clients. No ETA, but Iā€™m inclined to believe him

Kurt Snyder
Kurt Snyder

Not Temporary. Here in December, this feature is still not available. If you wish to double-check an Amazon GC (that we bought) before sending to someone…to assure it isn’t blank (some people have experienced getting 0-balance cards)… you cannot. WTH?

a different kurt
a different kurt

Ya, late december and still nothing!

Dorothy
Dorothy

This makes me so angry…I won’t be purchasing a gift card again

Dan
Dan

Seems like this will only create more work for them. Hopefully just a temporary glitch.

Max
Max

I noticed this already today šŸ˜ Now I can’t tell if the store activated 10 of them this morning.

Duke I.
Duke I.

Gift card balance can be check when you apply the code at check out. Don’t have to go through with a purchase using the gift card.

Mike
Mike

What do you mean? Don’t you need to add it to your balance first?

Duke I.
Duke I.

The option to apply gift card to your order at checkout is still there and you’ll see the amount applied to the order taken from the gift card.

Jim
Jim

But if you have experienced being the victim of your Amazon account being hacked and the email address changed to someone else like I and thousands of others have experienced at least as far back as 2015, you know that the hacker can then use your gift cards to purchase items. I was lucky in I had no gift cards on my account, and the credit card number was an old one that didn’t work anymore. All they did was write 5 star reviews on products for sale. And just who besides the hacker gained anything from that? Maybe it’s a phobia I have. But every other gift card I’ve ever used has an online or phone number you can put the code into, and the computer, not a human, gives you the amount that is left on the card. It works well for everyone else. How come Amazon thinks it’s a problem. Especially since they don’t think the hacking of their customer’s accounts is an issue.

James
James

The moment you apply the code, it gets redeemed to your balance. Have you ever been able to then apply the code to someone else’s account?

Duke I.
Duke I.

Not if you don’t submit the order. But I suppose the gift card may still get applied to the gift card balance and won’t be resalable.

Jason_08
Jason_08

No, even if you don’t submit the order, it gets applied to your account. I just tried this

Mike
Mike

This is insane.

EJ
EJ

What? This is weird, seriously.
I’ve just “checked” and applied Amazon gc online like 3 min. ago. It was from the Bitmo promotion. And I saw this posting and go back to my amazon account. But there is no balance check button. I 100% sure that I did balance check first to see if the gc has $100 on it. Now, I don’t see it there. Someone tell me I am sane.

Elias
Elias

Doc the password for the PPP doesnt work! Tried it all morning and it just doesnt work… šŸ™

dealsjk
dealsjk

what is ppp?

P
P

I saw this yesterday when trying to apply a balance but wanted to check it first. A little bit annoying.

noturbinziss
noturbinziss

This has to be a glitch.

garaged
garaged

Yeah, I noticed this yesterday and thought my account was glitching. Sad to see that this is the new norm! šŸ™

Lantean
Lantean

If this is intentional it super stupid, it will create tons of work for them.

Wilson
Wilson

Could be due to brute force GC discovery, though you’d think that Amazon would have the computer science capabilities to come up with a solution

Michael
Michael

Like a captcha? Sure hope they invent that soon šŸ˜‰

lilurbanachiever
lilurbanachiever

I think they want to combat resellers, whatever that means. In general, I find amazon’s customer service pretty lacking.

Dave
Dave

A large Amazon seller recently said Amazon is just one huge math equation and nobody there really knows what’s going on.

MarcoPolo
MarcoPolo

Sign of time I guess.
I shudder to think when Amazon will be the only game in town and they can do whatever they want.

M
M

At that point they will be broken up by the govt, just like all the other bullying monopolies before them.

Ann
Ann

The US government hasn’t broken up ‘monopolies’ in quite a few years, and that’s certainly not going to change under the current administration.

Alex
Alex

Wonder if people were brute forcing check balance on fake accounts and redeeming to real

MarcoPolo
MarcoPolo

Still not working.
If it was a real technical issue then they would have fixed it buy now.

cyberdan
cyberdan

Just spent 45 minutes on a call to the Philippines about this problem. While waiting I found this page. Amazon customer still knew nothing about this. But then she checked higher up and they told her the only way to know balance is to apply it to your balance. I don’t really want to do that. She did say I can always call them for amounts. 866-216-1072.

bbug1
bbug1

It appears today (May 19). Just click Gift Cards on the top menu bar.

Rock Johnson
Rock Johnson

Where do you see it? May 29.

Bill
Bill

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