American Express Adds a ‘Card Freeze’ Option

American Express now the option to freeze your credit card for added piece of mind. It’s useful in case you misplace the card and don’t want to completely cancel it and then find it the next minute. With the freeze feature, you can instantly freeze or unfreeze the card.

Direct Link to American Express card freeze

Amex has always had such kinds of controls on business cards, and now you can freeze personal cards too with this new rollout.

Discover famously rolled out card freeze back in 2015. Citi also offers a QuickLock feature, as does Bank of America (only on debit cards) and Capital One. Nothing yet from Chase.

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19 Comments
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david190810
david190810 (@guest_627799)
August 7, 2018 17:44

Discover allows you to freeze your account. But when you unfreeze it, you have to remember to reactivate your card for in store purchase.

Alben
Alben (@guest_627771)
August 7, 2018 16:21

When I saw Discover advertising this a few years ago I though “What a useful feature!” Glad to see that all the other banks are stepping up to the plate and also adding this feature.

Harry
Harry (@guest_627742)
August 7, 2018 14:17

I don’t seem to see the option in the app..

Rob
Rob (@guest_627735)
August 7, 2018 13:34

This is a very useful feature. I’m pleased that Amex finally enables it for more cards. My old Citi card used to subject to fraud use every few years. Since I started using Citi Lock card feature proactively, there has been no incidence of fraudulent uses. Now let’s hope Chase catches on.

BigSexy
BigSexy (@guest_627719)
August 7, 2018 12:38

“Your Card will be unfrozen automatically 7 days after you first freeze your Card.”

boomX
boomX (@guest_627783)
August 7, 2018 17:00

Yes, this Amex Freeze feature is not same as Citi or Capital One, where the lock can be placed for as long as you need.

Amex will unfreeze after 7 days.
“Freezing your Card prevents it from being used for new purchases. However, recurring bills, such as subscriptions or monthly bills will post to your account as usual. Also, your Card can still be used for digital wallet transactions and some online purchases at merchants where your Card is on file. Your Card will be unfrozen automatically 7 days after you first freeze your Card.”

GAM
GAM (@guest_627861)
August 7, 2018 22:13

I’m not sure if that then means that subsequent freezes will last indefinitely? Looking at the “after you *first* freeze your Card” part.

Joe C.
Joe C. (@guest_627680)
August 7, 2018 10:04

Great for accounts you want to leave open for longer account age and for the credit line (FICO score) but aren’t using them.

Elias
Elias (@guest_627678)
August 7, 2018 10:00

This is not new. If you cycle your credit limit and check your spending power many times, amex will freeze all your cards for free 🙂

William Charles
Admin
August 14, 2018 20:18

lol

gary
gary (@guest_627674)
August 7, 2018 09:41

I saw the email from amex officially announcing it but I had already used the feature on my personal hilton card a couple of months ago

jed
jed (@guest_627671)
August 7, 2018 09:36

You can also freeze Navy Federal Credit Union(NFCU) credit cards online.

Max
Max (@guest_627667)
August 7, 2018 09:29

Bank of America also lets you freeze your card, as does Citi. In fact, I believe Chase is the only major bank that does not offer this feature at this point.

Lisa
Lisa (@guest_627676)
August 7, 2018 09:49

Bank of America only let you lock debit cards. That’s what my account allows anyway.

boomX
boomX (@guest_627780)
August 7, 2018 16:55

That is correct. No option to lock/freeze BofA credit cards.

boomX
boomX (@guest_648125)
September 26, 2018 18:17

 William Charles With latest update of the Android app, Chase now allows Lock/Unlock of credit cards.

Kudos to Discover for starting the feature.

Atul
Atul (@guest_627693)
August 7, 2018 10:59

Discover too allows you to freeze unfreeze.