Posted by William Charles on December 4, 2018
Credit Cards

Published on December 4th, 2018 | by William Charles

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American Express Platinum: Unused Uber Credits From November Being Rolled Over

If you didn’t use your American Express Platinum Uber credit from November, then it’s being rolled over and can be used in December as well. This is because the way the benefit is handled has changed and it now shows up under Uber Cash. This means you’ll have a total of $50 in credit to use this month (you get $35 in credit for December normally). This is a nice gesture, but should have also been done for October credits considering the change was made in late October and a lot of people weren’t able to use their credits because of this. Update: Apparently they did do it for October as well.

Hat tip to reader Thomas G



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Gold
Gold

is this going to happen now perpetually? So we can keep the credit without using it and it will roll each month?

Brian C
Brian C

It says one time exception in the graphic

Chuck

Indeed, I got this last month from October to November roll over.

Paul
Paul

Same here Chuck.

Joe B
Joe B

Can you please do a review of the Freebird App? its money off uber for every ride plus a intro bonus and referral $ too. If you do a review and want my ref link, let me know! otherwise, keep up the good work

Chaser123
Chaser123

Whats your link? – I will try it. I am a heavy Uber user. I only get 75 cents per ride cash back from Ibotta.

Joe B
Joe B

I want to respect no ref links until permission granted

RWHR
RWHR

Do they offer cash back on ubereats purchases also?

Ben
Ben

I have tried to find value in Freebird, but the prices are always significantly higher than directly through the uber app.

Shaun
Shaun

I received a similar e-mail last month (Nov 16) for the October credits. Did not receive any rollover for unused credits this month. So might be YMMV which month Amex/Uber was thoughtful for you.

Chuck

Same. Probably a 1 time thing, I guess.

P
P

Wish they rolled over December to January

Dave
Dave

My unused Nov. balance rolled into December today. However, I haven’t received my December credit yet. Have others received theirs?

will
will

I had that happen too, just delete your card and re-add it should help.

Traveler
Traveler

Haven’t received the roll over. Is there a way to trigger it?

Mike
Mike

Great… now let us bank up to 12 months worth of Uber credit (making this benefit useful for those who rarely visit large cities) and I’d consider not canceling.

John
John

x2 I’m in the same boat. Can’t use it while I’m at home, but when I’m visiting NYC, $15 isn’t even enough to get where I want to go. I’ve been using the credit on food delivery when I’m in a city since it’s “use it or lose it”.

Caddietravels

Did not roll over for me. Damn

Oliver
Oliver

Guess that explains why I had $30 to use in November (didn’t use credit in October).

Leslie
Leslie

Is this Benefit of Uber also available on Business Platinum? If Not, overall Personal has more ‘Bang for Buck’ than Business version right?

Joe
Joe

No and no

Leslie
Leslie

How is business Platinum more beneficial?

TomT
TomT

Personal Platinum is $550 per year. Until next year, Business Platinum is $450 per year. If you can use them all, Uber monthly credits on Personal total $200 / year and Saks 5th Ave credit is $50 Jan-Jun and $50 Jul-Dec. Therefore, Personal is more bang for the buck IF you can use those additional benefits. Otherwise, it is $100 more AF down the drain.

Leslie
Leslie

Awesome explanation, Thanks

BTW if I go for Business version, lounge access is for me and everyone with me?

Also The Global entry credit is for me and any authorized user I add to card too, or just for me?

Curt
Curt

Anyone know how to activate the Uber Cash feature on the app? It doesn’t show under my payments menu. I have a message sent to Uber support but know answer just yet from them.

NinjaX
NinjaX

first of all. do u use android?

Curt
Curt

No iPhone

Mike L
Mike L

A little off topic here, but my father has used $0 of his Platinum air credit this year. His selected airline is United and he won’t be travelling anymore this year. Anyone have any suggestions on how to use the credit?

Joe
Joe

Chat and change it to literally any airline but United

Ankit
Ankit

My $35 credits still shows as Amex Premium credits under Credits. It didn’t come as cash.

Quiet Lion

Ditto

captainsave
captainsave

Same and my uber acct is very glitchy

Santiago
Santiago

Just got my platinum at the end of Novemberwith 100,000 offer and I only had 2 days to use the credit and totally forgot about it, the credit did in fact disappear from my Uber account. So I called Amex and they gave me $15 statement credit no questions asked since I just got the card 2 days before, then I just looked in Uber account and November credit was rolled over so I was able to double dip by getting $15 statement credit plus the rolled over $15 Uber credit into my account (YMMV) Membership has its privileges!

K
K

I’m sure folks like me would be really happy to roll this over. I could easily use $200 in Uber annually when I travel to another city. Could be more expensive than renting a car but hey, no parking charges/hassles and no worries after a crazy party.
While at home, I’m sure its never getting used on a monthly basis. Also, the $15 credit in a given month doesn’t empower me to bypass a rental car either.

Avi
Avi

Didn’t receive the rollover last month or this month so must be ymmv 🙁

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