American Express Uber Credits Will Require Paying With AmEx Card (Begins November 2024)

Update 9/16/24: TPG writes: “Note that you can use any Amex card as your payment method in order to use your Uber Cash — not just the card that carries the benefit. This means that if you have the American Express Green Card, for instance, you can use it to earn 3 points per dollar on your Uber ride.” Presumably they confirmed this with an AmEx or Uber contact.

Original Post 9/12/24: 

AmEx is sending notification on the statements that the cards which come with a $10/$15/$25 Uber credit will require putting the balance of the Uber ride/meal on an AmEx card in order to use the credit.

Previously it was just a credit to your Uber account, and you could pay the balance with any card you choose. Beginning November 8, 2024, you’ll have to select the AmEx card as the payment option for the balance to cover the overage above the $10/$15 credit amount.

Hopefully it’ll still be possible to use multiple Uber credits on one ride/order when paying with an Amex card for the balance. We’ll see. Hopefully you can still use your Uber gift card balance for the ride and have the Amex card as the backup payment method (?).

Hat tip to r/amex

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jojo
jojo (@guest_1912492)
September 15, 2024 22:47

so you people have been using other payment methods on uber eats and utilizing the amex credits?

rob
rob (@guest_1914242)
September 18, 2024 10:25

Yes primarily the SavorOne which would give you 10% back on the difference

Cruser
Cruser (@guest_1911669)
September 14, 2024 09:31

AmEx gets more ways to earn swipe fees on its cards.

anon
anon (@guest_1910738)
September 12, 2024 19:53

well, the SavorOne Uber partnership ends November 14, 2024 so the timing is about right

chris
chris (@guest_1910717)
September 12, 2024 19:34

So if I have 100GC, amex gives 10 on 10/1, its then 110. I order some food totaling 20, I select Amex Gold as payment even though GC covers everything.

Do I get Amex credit? or no?

Andy
Andy (@guest_1910673)
September 12, 2024 18:37

Not sure what everyone’s complaining about. Did some math and it looks like I net $695 per year from this change.

David
David (@guest_1911656)
September 14, 2024 08:11

Took me a few seconds to understand haha. Got it!

Mike
Mike (@guest_1910634)
September 12, 2024 17:47

The way I’m reading this if your Gift card balance is $100, and you have 1 uber trip in a month that is say $50, then you’ll lose the $10 AMEX credit – because the Amex card won’t be activated for payment – but if that is indeed the case, why is AMEX adding to the gift card balance at the beginning of the month. Why don’t they just treat it as a use or lose kickback like they do the dining credit. Anyway, all of this coupon book stuff is just getting too gimmicky and tedious. I’m thinking I’ll downgrade to the Green card just to keep my Membership rewards and call it a day.

Kafka
Kafka (@guest_1910945)
September 13, 2024 04:38

They do track regular Uber Cash and the monthly Uber Cash separately, and the monthly is used first. If you have $100 from a GC and $10 from the monthly, with “use Uber Cash” toggled on and your Amex Gold/Plat set as payment, you’d be doing exactly what the instructions say, and the whole $50 charge should use $10 monthly+$40 GC Uber Cash. But who knows how well their IT will actually match up.

Robert J.
Robert J. (@guest_1910625)
September 12, 2024 17:39

As I read it, this just means the surplus cost after I use my $25 in credits will have to go on my Gold (or Aspire?) instead of my Savor One that adds 10x back on Uber! Been running it that way for years now.

J23M
J23M (@guest_1910632)
September 12, 2024 17:45

That is how I am understanding it. Not sure why most are claiming this or that about statement credits.

Jayson
Jayson (@guest_1910691)
September 12, 2024 19:10

Yes, you will need to pay the surplus after the credits with your Gold or Aspire Card, instead of your Savor One.

Vipul
Vipul (@guest_1910594)
September 12, 2024 16:58

What if I have enough uber cash (through gift cards) to cover for my whole ride?

Mike
Mike (@guest_1910638)
September 12, 2024 17:50

I believe you’ll lose the AMEX credit. As I said in a previous post, they should just treat it the same as their dining credit. This approach now is just convoluted and silly.

Rick
Rick (@guest_1910548)
September 12, 2024 16:21

So what happens if we use Amex to pay, but before the charges get finalized, change to another payment method? Can the Amex RAT claw back the Uber credits?!

Change payment method | Uber Eats | Uber Help

Ened
Ened (@guest_1910460)
September 12, 2024 14:30

In case folks are not aware, I also noticed that now promo codes (15 off 30 etc.) cannot be combined with store specific promos (BOGOs etc.), I was able to double dip before, and now get an error message.

Brendan
Brendan (@guest_1910608)
September 12, 2024 17:15

damn. this is a much bigger nerf. RIP discounted GC + BOGO + X% off promo stacking

Max
Max (@guest_1910811)
September 12, 2024 21:24

So even if you meet the purchase threshold after the store promo, it won’t let you now? That’s a huge negative if that’s the case.