Amex has a new user interface available for the Activity/Transaction tab on their website which has the advantage of breaking down your point earnings immediately when the charge posts, no need to wait a statement or two to find out.
You need to select to preview the new/beta version which will likely become the default at some point down the road. You can easily switch back to the old version from within the preview.
Using the current (old) interface there’s also a trick to get the points information to show by searching a specific timeframe, as we’ve outlined in a previous post, but it has many limitations: doesn’t work on transactions within the past few days, only works on personal cards, and only on Membership Rewards cards. The new/beta interface works with all cards, and shows the points information as soon as the charge moves from Pending to complete.
The new interface does not have a Dispute option within the transaction history, as found on the current/old interface. Unless they add this feature, you’ll have to go to the Account Services tab and begin from there in order to dispute a charge under the new/beta system.
Some Reddit users note that the SPG business card seems to be having some technical issues whereby some transactions do not show points properly.
