Posted by William Charles on April 16, 2019
Misc

Published on April 16th, 2019 | by William Charles

37

Capers Market (PDX) Leaves Priority Pass (Capers Cafe To Stay)

Update 4/16/19: Priority Pass twitter as originally saying that Capers Cafe was leaving the program as well. It looks like they were confusing this with Capers Market, as they are now saying the Cafe is staying and it still appears on the website. Hat tip to MtM

Update 4/15/19: And now Capers Cafe has also left the program.

Sometime today Capers Market found in Concourse D of PDX has left the priority pass program. It no longer shows as a valid option on the Priority Pass website and Miles to Memories has also reported that signs are up saying they have left the program. Capers Cafe Le Bar in Concourse C is still part of the Priority Pass program at this stage. Both restaurants joined Priority Pass in August of 2017. In February of 2018 new restrictions were added for Capers Market saying that bottle sales and merchandise were restricted from the $28 benefit.

Restaurants leaving the Priority Pass program seems to be a growing problem. It’s not clear if this is due to Priority Pass trying to renegotiate a better deal or if there are other factors at play.



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Jake
Jake

All of these restaurants will continue to leave unless all the couponing midwestern slob housewife’s stop bringing their 7 screaming kids in, start tipping, and stop harassing the staff for to-go containers.

Michael
Michael

Who hurt you?

payyoutuesday
payyoutuesday

That’s quickly becoming one of my least favorite phrases.

Staradmiral
Staradmiral

Hey!, i only have 1 kid

oscar leroy
oscar leroy

jake take your medicine

Kevin
Kevin

just get out of this website…should permanently ban this idiot!

MaxPower
MaxPower

Seems it’ll be just a matter of time till Capers Cafe Le Bar leaves as well. Shame as I always have grabbed some items (water, fruit, etc) before going to my departing flight out.

churnandlurk
churnandlurk

Soothsayer! 🙁

Debit
Debit

How did the rich become rich?

Liface
Liface

I’m curious what the play is for these restaurants to join the Priority Pass program. I’m struggling to see how it could be profitable — $28 per person is a ridiculous amount of money to give away. A friend and I ate at Capers once and spent every last dime of our $56.

AnameOfaguy
AnameOfaguy

Everything at Capers Market is so overpriced (120-200% markup over grocery store retail), they were making a killing no matter what their compensation was. Something else must have motivated their departure.

BUT_WHY_MALE_M0DELS
BUT_WHY_MALE_M0DELS

retail space in airports is also much more costly than your average city space.

Erika Hamilton
Erika Hamilton

Capers actually isn that over priced. The olympic provisions costs the same price there as at the grocery store ($11 for a salami, etc)

YoniPDX
YoniPDX

Port of PDX caps airport pricing (anti-gouge except for rent on retail space in PDX) but food and drink markup is capped at 110% of retail stores in Portland.

Considering the volume they probably get good discounts on the local “bespoke” gorumet snacks.

So it likely it was costing PP it was to easy to get Moviepass value at PDX. With quick and high dollar turnover. The market always had a short but constant line.

AnameOfaguy
AnameOfaguy

Unless the price changed recently, OP is $9 at both New Seasons and Whole Foods. The Animal Friends butters are $11 versus $20. The chocolate my gf likes is $31 vs $20. One of the granolas is $18 versus $8. The Jelly my nephew likes is more too, can’t remember the WF vs Capers difference.

I guess my point is I’m not sure how they’d stay in business without PP considering the prices of so many of the items would cause me to keep walking.

AnameOfaguy
AnameOfaguy

Also, helpful note for some: Capers will re-cork wine bottles, so you can still buy wine with the $28/person, assuming you’re going to drink it soon. They’ll poor a sip in a glass with food (you have to buy food if you do this) and just recork/bag it on the spot.

YoniPDX
YoniPDX

Nooooo!

We’ll it was nice while it lasted.

It was kinda of suprsing to see a “market” on the list as pretty much everything is bagged and to-go which was nice. (As opposed to meals with possible upsell on drinks).

The cheese and fruit clam shell was => to prem cabin offerings. It was always nice to have the pre-packaged snacks on trips.

The Ruben at the Caper’s Cafe is amazing.

oscar leroy
oscar leroy

were amazing…….panflute anyone

Mike
Mike

The food at Capers Cafe is excellent. I had two burgers and three whiskeys for my $56 since the wife only had a salad. Great option for layovers in PDX!

We tipped the waitress $20 cash. The service and food were great and we paid nothing for it.

Pahanin
Pahanin

Soon priority pass will be like health insurance in the sense that there will be Copays, in-network and out of network lounges, etc; everyone will be punished due to disrespectful and abusive priority pass users.

Vy
Vy

I’d say that’s already happening.

Several PP restaurants already enforce a type of “deductible” either in the form of taxes, tips, or reservation fees.

JB
JB

Or they will be like the PP options in LaGuardia, Philadelphia and Phoenix – non-existent.

(Sorry, I don’t count a cramped Minute Suite as an option.)

Kien
Kien

Priority pass will soon be worthless if these trends continue. Alaska lounges and many others including those at PDX, LAX, & others are already closed to Priority pass due to “capacity”. If you can’t use the lounge and these alternative venues are shut down then what’s the point of having these perks or paying for it in some sense?

iahphx
iahphx

I’m not really sure how an airport restaurant can deal with the volume of Priority Pass members in the USA. These cards are now being handed out like candy by the credit card issuers and, obviously, getting $28 or so of free food at an airport is desirable. Too many people chasing a too-good-to-be-true offer at a small venue is a recipe for problems.

CM

Penetration is still very low. Depends on time of day, but I saw everyone around me paying by card the last time at Timberline in DEN.

aubergine
aubergine

Hmmm. Last time I was at Timberline/DEN two weeks ago, it was pretty much all Priority Pass people, even the line outside. Mostly millenials too.

Jonathan
Jonathan

Sad day. PDX is my home airport. My CSR just became a lot less valuable.

Erika Hamilton
Erika Hamilton

Same. Devastating blow. But it was fun while it lasted.

OR97
OR97

same here. PDX is home airport, and used Capers all the time. Agree not sure if I need the CSR, esp with having the Ink preferred

Another limitation to the CXR PP was the change to 2 guests only. Also have the Citi prestige (that has PP w unlimited famly members) in case Capers comes back into the fold.

New/Renovated AS lounge on the horizon at PDX; not sure if there will be more space as a result, thereby allowing PP members in more frequently?

YoniPDX
YoniPDX

William Charles sounds like the Twitter about the Cafe might have been pre-mature. Matt reached out to PP.

So this might be good news but possibly may only last another week or six months….

https://milestomemories.boardingarea.com/capers-cafe-no-longer-priority-pass-program/

Dougie
Dougie

Looks like it’s just Caper’s Marketplace that is leaving the program, but the Cafe is still participating in PP and “there are no upcoming changes to that as far as they know.”

https://milestomemories.boardingarea.com/capers-cafe-isnt-leaving-priority-pass/
William Charles

Clover Chan
Clover Chan

I wonder if Priority Pass is going to go out of business soon. Hasn’t Priority Pass had issues paying restaurants in the past? I remember someone saying the reason Timberline in DEN left once before was PP were slow paying the restaurant or weren’t paying at all.

Lets say for the $28 credit, PP pays $20, and that Chase only pays $200 for the PP card, and the average person does 10 lounge/restraint visits per year year, Priority Pass is just breaking even on that CSR cards

JB
JB

Seems like *somebody* losing money. I have 10 PP passes per year via the Amex Hilton Ascend card, AF $95. You would think some portion of that gets sent to PP, who then sends some portion of that to participating restaurants, so I can theoretically get up to $280 in airport food credit.

Then again, PP may be making money on me, since the US airports I frequent have no good PP options. May that is also part of the business plan.

YoniPDX
YoniPDX

Clover Chan JB

PP is making money – with 1,200 lounges world wide.

PDX is a real outlier – with near proximity and easy access even with a 60 min layover.

Most lounges are capped at 2 hours – locations with free showers are rare ( most are a $25+ upsell) . Same with napping suites (1hr). Others have early check-in fees if greater than 2hrs before departure. Others like HNL Int’l only have soda, coffee and juice .

Some restaurants it can be hard to get full $28 i.e. Timberline DEN at breakfast

I’ve visited just under 20 PP lounge’s/restaurant US & Int’l and while you might get $20-25 value of F&B.

it’s not like your throwing back 5-6 shots of Blue label or glasses of Krug in the Concorde lounge. Still a lot of the food served is hit or miss same with drink options.

The PP pass has less monetary appeal for business travelers with expense accounts (unless they get a flat per diem).

CM

Well, now that it’s only the Market… TBH, having a general-purpose merchandise store with free $28 worth of credit was kind of ridiculous; in a good way, of course. 🙂 I’m surprised this lasted this long!

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