Posted by William Charles on September 23, 2019
Credit Cards

Published on September 23rd, 2019 | by William Charles

33

Citi ThankYou Points Converted From Citi Doublecash – Only Transferrable To JetBlue?? (No, Transferable To All Programs)

Update 9/23/19: Thankfully this was just imprecise language by Citi. If you transfer points to your Chairman/Prestige/Premier accounts then you’ll be able to transfer to all travel partners. Hat tip to FM

Earlier today we posted that Citi would allow Citi Doublecash cardholders to convert $1 in rewards to 100 Citi ThankYou points. Based on previous reports we thought that these points would be transferable to travel partners and the rules would be as follows:

  • Chairman, Prestige, or Premier cardholders will be able to transfer to all travel partners at a 1:1 rate
  • If you don’t have one of those cards, you’ll be able to transfer to JetBlue at a 1:0.8 rate

A reader of WalterCreditCard & Peenutty on /r/churning point to this Citi F.A.Q (under section ‘who is eligible to use points transfer’) that states (emphasis ours):

ThankYou members who have a Citi Rewards+ Card, A Citi ThankYou Preferred card or ThankYou points coverted from Citi Double Cash Rewards can transfer available and qualifying points only to their participating TrueBlue program membership account.

This language seems to indicate that you’ll only be able to transfer Citi Doublecash points to JetBlue. It’s possible that if you have a Prestige/Premier you’ll still be able to transfer to other travel partners but I guess we won’t know for sure until point conversion is possible. I’d recommend holding off converting large amounts of points until we are certain that it is possible to transfer to all travel partners.

 

Hat tip to WalterCreditCard



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Jeff
Jeff

Wouldn’t be too surprising…Citi has historically segregated out TYP earned from bank accounts to make them non-transferable if I recall correctly

Matthew
Matthew

They should call it ScrewYou Points.

Vic
Vic

lol, says Matthew whose profile picture is a Premier card, hahaha

Nick
Nick

That’s how he learned about the facts behind ScrewYou Points

Chong786
Chong786

Ha! Shitied

ian
ian

if this is true, citi has made their TYP program far far far too complex and complicated

Jags
Jags

If you can redeem for $0.0125 towards travel via the Premier it’s still a 2.5% card and that’s pretty damn good, but it’s far from the “game changer” everyone keeps trying to make this.

Rob
Rob

“Only to your True Blue account” sounds pretty definitive.

Jay
Jay

Double Cash Thank You points are separate from my Prestige Thank You points in ThankYou.com

And right now, I only see transfer options to Jetblue at 1000:800 and a Sears Shop Your Way.

Ouch.

YoniPDX

Nice catch – wonder how many people would have been Gotcha’d

Blue
Blue

My GUESS is that this is for people who transfer to TYP and do not have a TYP card.

Jamar
Jamar

The points earned from the other cards mentioned in those terms become fully transferrable when you have a Premier or Prestige card so it’s likely that the terms apply if you ONLY have those cards.

Darin
Darin

Don’t we already know that you’re able to pool points from the other sources mentioned in the same sentence (Rewards+, TY Preferred) into the same pool as Prestige/Premiere and transfer to partners? Seems to me the language is just imprecise and doesn’t address the pooling that has been allowed for some time.

I do think waiting for 100% confirmation that these transfers are working as expected is wise advice. I’ve been holding off on product changing until I see concrete evidence.

Adam
Adam

Darin I think you are spot on here. The only way Citi could allow for transfers to ThankYou Points was to automatically create a new TYP account number for each existing Citi Double Cash Card (CDC) as of 9/21. I received an email explaining that a new ThankYou account was created for me earlier today. This doesn’t come off to me as anything different than if I had just applied for the Citi Rewards+ card and it had been made available on ThankYou.com as a new account. I still have the ability to combine that new account with my existing Citi Premier (or Prestige if you have it) to allow for a pooling of ThankYou Points.

By itself the CDC can only transfer to JetBlue as a transfer partner, just like the other no-fee cards that earn TYP. However, when combined with a “hub” card like the Premier/Prestige my understanding is that you pool the points earned and inherit features of any of the combined cards, like:
* Transfers to more airlines a la Premier/Prestige
* Up to 10K TYP annual rebate a la Rewards+
* 1.25 cpp when redeemed with the Citi Travel Portal a la Premier
* 1 cpp when cashed out a la Prestige

I’m sure there are other unique features that can apply to all pooled TYP accounts, but I can’t think of any others off the top of my head.

Long story short, I’m not worried about any restrictions to cash back converted to TYP with the CDC when pooled with a “hub” card. This is different from TYP earned from a checking account bonus. We just need to call Citi to combine the new TYP account tied to CDC with any other existing TYP account. I will test this out shortly and report back soon after I test my theory, but I’m pretty confident this is a non-issue.

Gerald
Gerald

The first sentence refers to people who have the premium cards and says they can transfer to their participating airline and hotel loyalty accounts. The second sentence refers to those who have only the no AF cards. I think we’re OK.

Yuri
Yuri

Yes, we are.

Moose
Moose

That’s how I read it too. It’s no different than TYP earned from AT&T Access More card. Those TYP has to be combined with Prestige/Premier TYP account in order to be fully transferrable. I doubt these “non-premium” TYP are the same as bank issued TYP.

Miles Ahead
Miles Ahead

Only, nowhere does it state “only” in the second sentence so it is completely left to “interpretation”. That’s either willfully vague or really sloppy on their part; neither of which inspire confidence.

Bo knows
Bo knows

shiti is screwing customers again

Nick
Nick

Can Citi please hire someone who knows how to write sentences free from ambiguity? Seriously that paragraph is so poorly constructed that it’s hard to believe that a major bank is behind it. Total amateur hour.

Nick
Nick

Can you please pay Citi to do so using your cashback? 😉

Miles Ahead
Miles Ahead

100% agree Nick. That and combined ith the fact that Citi already segregates TYP in checking accounts from being used with travel partners, AND differentiates point combined into a single TYP account from a closed card’s account by expiring the transferred points in 90 days, could certainly give them the capability to not allow CDC points to be transferred to any partner but Jet Blue. If Citi wants to go thru that trouble, their IT coders can definately develop that capability. I for one, would like to see some data points of successful transfers to travel partners where the user can verify that the points they transferred came from CDC, and frankly, unless they have too few points from another Citi TYP card account when initiating the travel parnter transfer– how can the user know that their “successful transfer” came from their CDC points and not their other TYP card? Call me skeptical.

Lukas
Lukas

Skeptical 😉

jan
jan

While I have no travel plan at this moment, which program is the best value right now? My premier card annual fee due soon and don’t plan to renew. Thank you!

Adam
Adam

So the double cash is currently my only Citi card. In this case, it sounds like the best redemption will probably still be to redeem for cash?

Chuck

Yep

tom
tom

If you move DC TYP into your Premier account, which points get used first?
Do the lower grade points (DC) get used or is it done on the age of the points. I ask because you get 90days to use them once you transfer, so its a big deal if they do not use up the DC points before the premier points.
There should be data points from people moving Preferred TYP to Premier/Prestige

MrObvious
MrObvious

.

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