Posted by William Charles on June 24, 2019
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Published on June 24th, 2019 | by William Charles

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Citi To End Price Rewind Program On September 22nd, 2019

Citi has announced that it will be ending it’s price match program called Citi Price Rewind on September 22nd, 2019. Purchases made before that date will still be eligible for price matching under the same terms as before. Last year in July Citi announced changes to it’s price rewind program to lower the maximum benefit per claim and per year. Last year we also saw Chase & Discover remove price matching. You can view a list of all credit card price protection policies compared by clicking here.

Update: Actually Citi is Removing MOST Benefits From All Cards On September 22 [Trip Cancellation & Delay, Ticket & Return Protection, Car, Etc. ]



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Aloha808
Aloha808

Sad.

Jon
Jon

Feels like all the credit cards are racing to the bottom now. Hopefully this doesn’t continue to be a trend with other features.

Hunt
Hunt

Does anyone still price-match?

AP
AP

Yes.

Staradmiral
Staradmiral

Yes there are cards that still have price protection.

MP
MP

What are the credit cards that still have price protection?

Anthony
Anthony

What cards?

The Man
The Man

Terrible! I knew it was coming.

David
David

I think I will be heading to my Barclays card which still has price protection… Sad

ND
ND

Bummer!! What other cards have price protection? A page would be nice.

Nick
Nick

Tragedy of the commons

For anyone who doesn’t know why all the issuers are doing this: Automatic (and usually paid) services like earny have finally succeeded in making it a loss loss situation for both card issuers and card holders, by leveraging a small percentage of card holders who think they were outsmarting everyone else but in reality are simply feeding the mid-men.

Jeremiah
Jeremiah

Yup, same reason Amazon stopped their generous price protection policy: it went from a small number of consumers taking advantage piecemeal to organized third parties taking advantage of it at scale for a profit.

These kinds of benefits are always only worth it for whomever is underwriting them if only a small number of their users actually take advantage.

Noah
Noah

Is it really Earny though? Citi Price Rewind itself also offered an automatic refund process where you could enter your purchases and it’ll track them for 60 days for you. Discover’s price protection was old school and required you to call in to begin a claim – not something to be easily automated

I don’t doubt Earny had an impact in raising awareness of price matching programs, but I don’t believe Chase, Citi, and Discover have APIs to allow for automatic submissions anyway

If anything, I’d think it was the raise in consumer awareness caused by these apps that let the general public know it was possible to get a price match through your card

Wilson
Wilson

citi had it’s own automated system, though maybe it didn’t work as well. I think the banks are feeling less generous due to the Federal Reserve’s pro-inflation policy

Peter
Peter

Earny had the active support of Mastercard. They participated in and won their “Masters of code” hackathon which helped them scale the company. The idea that Earny and similar services “ruined it for everyone” might sound good, but it’s unfounded speculation until you can prove otherwise — in which case, I’m all ears.

lilurbanachiever
lilurbanachiever

Hmm, have not had a Citi card in years, but still sad. I presume they anticipated a big fallout from the Reebok sale on Ebay.

xfisgsm
xfisgsm

For Citi Prestige:
Effective September 22, 2019, Worldwide Car Rental Insurance, Trip Cancellation & Interruption Protection, Worldwide Travel Accident Insurance, Trip Delay Protection, Baggage Delay Protection, Lost Baggage Protection, Medical Evacuation, Citi® Price Rewind, 90 Day Return Protection, and Missed Event Ticket Protection will be discontinued and will no longer be provided for purchases made on or after that date. Coverage for purchases made before that date will continue to be available, and you may continue to file for benefits in accordance with the current benefit terms. Roadside Assistance Dispatch Service and Travel & Emergency Assistance will be discontinued and will not be available on or after September 22, 2019.

Brian C
Brian C

Hope that’s not true….

Source?

Patrick
Patrick

Now that would be a huge nerfing with only 3 months notice.

I don’t see that on my latest statement from June 19…

Brian C
Brian C

I see this on all 3 of my citi cards when i log in to the benefits site as well.

Dividend, AA Gold, AA Platinum.

Looks like its across the board…

This is terrible!

Brian
Brian

It’s true. https://www.cardbenefits.citi.com/ and https://www.cardbenefits.citi.com/faq.aspx

What changes are being made to my card benefits?
Effective September 22, 2019, Worldwide Car Rental Insurance, Trip Cancellation & Interruption Protection, Worldwide Travel Accident Insurance, Trip Delay Protection, Baggage Delay Protection, Lost Baggage Protection, Medical Evacuation, Citi® Price Rewind, 90 Day Return Protection, and Missed Event Ticket Protection will be discontinued and will no longer be provided for purchases made on or after that date. Coverage for purchases made before that date will continue to be available, and you may continue to file for benefits in accordance with the current benefit terms. Roadside Assistance Dispatch Service and Travel & Emergency Assistance will be discontinued and will not be available on or after September 22, 2019.

What Protection Benefits will I still have on my card?
You will continue to have Extended Warranty and Damage & Theft Purchase Protection on this account. You can view Your Guide to Protection Benefits on this site under “Quick Links”. It contains complete coverage details, including coverage limits, what’s covered and what’s not covered. Coverage details for these remaining benefits are not being changed.
As a cardmember, you will also continue to receive a range of other card benefits including FICO® Credit Score, Citi® Identity Theft Solutions, and Citi Entertainment.

imnotashopaholic
imnotashopaholic

Very well timed to end a week before Black Friday…

Josh
Josh

The Black Friday in September?

Rhybon
Rhybon

Purchases made on the last possible days (21 / 22 September) under this new policy will be more than 60 days away from Black Friday (22 November), and thus ineligible for price rewinding to prices used on that day.

Ann
Ann

Good catch. Why else would they pick such a random-looking day to end it on?

Randall
Randall

rip

charles
charles

This was the only card that I know of that offered unlimited price matching up to 1k, international price matching, online support. Sad to see it go. Only reason I kept all those citi cards laying around.

slowbrake
slowbrake

I could never get them to match international. Whenever I put a currency other than dollars in they just rejected it asking for “proof of lower price”

How did you manage it?

Jeremy
Jeremy

CNB Crystal Visa Infinite offers it.

ssss
ssss

CNB offers it? Please provide a link since I didn’t realize that.

Kevin
Kevin

Not all that surprising.

ssss
ssss

So, now that Citi has removed. priced protection and the 25% discount on points, why would I hold onto that card versus my AA Plat Select card which offers the same cell phone protection? The fourth-night free benefit is no longer through the concierge, so with discounted Hotels.com gift cards, I can usually come pretty close to the same price overall plus receive four nights toward the free night. How is Citi justifying the increase and premium price for the card?

Although the car rental insurance is nice, I think that the same policy is also available for the AA card. Is that assumption incorrect?

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