Posted by Chuck on August 14, 2019
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Published on August 14th, 2019 | by Chuck

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Credit Karma Glitch Shows Your Credit Information To Other People (Do NOT Check!) [Now Fixed]

Update: Credit Karma is now stating that the issue has been fixed. Full statement below:

Trust and safety is very important at Credit Karma and when something unforeseen happens related to our platform, we take it very seriously, take action and alert our members when necessary.

What our members experienced this morning was a technical malfunction that has now been fixed. There is no evidence of a data breach.

Credit Karma has multiple layers of defense in place that provide rigorous controls and protections to safeguard members’ personal information. Additionally, we use 128-bit or higher encryption to protect during the transmission of data to our site and encrypt data at rest. 

I think it’s a bit disingenuous to say that there was no evidence of a data breach when the definition of a data breach is ‘A data breach is a security incident in which information is accessed without authorization.’ which is exactly what happened here.

Original post: In an apparent glitch, Credit Karma is showing your credit information to other people and other people’s credit information to you. When you login and refresh, you’ll continuously see other people’s credit information, scores, bankruptcty, etc.

Based on prior experience, it’s advisable NOT TO LOGIN INTO YOUR CREDIT KARMA since it’s possible that this is a cookie issue which causes your information to be shared with others. Of course that might have nothing to do with it, but as a precaution I’m avoiding checking mine.

Reports are that it’s affecting mobile, possibly not affecting computer, but it’s worth waiting this one out. Update: Affecting desktop as well.

Hat tip to u/Lontoron



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Lion
Lion

Where’d hear about this? I see nothing online about it. I just checked mine and refreshed a dozen times. Nothing out of the ordinary…

*EDIT* nm i see some noise on Twitter. No news story yet.

Gadget 🕵️

Chuck +1 for Lion . I checked my CK a few days ago, and when I logged in just now, same info as before. I checked SO’s, who had not logged in recently, and it said refreshing etc… and all good info.

These were desktop browser, Chrome logins… maybe it’s an app issue? Or maybe it depends which server your info is held on? I am not doubting this could happen, but it’s not impacting everyone.

Hiima
Hiima

What if I want to see other people’s scores?

Alexandra Ocasio Cortez
Alexandra Ocasio Cortez

They must be held accountable

lenin1991
lenin1991

Don’t worry, everyone impacted will get a class action settlement for 46 cents.

whodidntante
whodidntante

Ah. An optimist.

Hari
Hari

“UP TO 46 cents”. You might not end up getting all that money!

Kirk
Kirk

you get a free credit karma account of course!

Gadget 🕵️

Hmm, I wonder who Credit Karma, a credit monitoring service, will contract to do credit monitoring in the settlement? Equifax? /s

SideshowBob233
SideshowBob233

No need. I’m using them to monitor everyone’s credit right now. 🙄🙄🙄

Joe
Joe

Well played

Steve
Steve

“If you’re the monitor, who will monitor the monitor?”

Chris Tamayo
Chris Tamayo

They must have fixed it. Nothing strange on mine.

Sideshowbob233
Sideshowbob233

Nope, just logged in and now I see your info. Did you really break 5/24 with the Victoria’s Secret credit card??? For shame!!!! 😂😂😂

Francisco
Francisco

Awesome!!

El Guapo
El Guapo

Yeah, Chris- and you could have gotten a better deal on that 2019 Fiat 500. I mean, it’s ranked “worst compact car” overall by Consumer Reports!

Brad C
Brad C

Victoria’s Secret store card doesn’t break 5/24

Ferris
Ferris

That’s a secret, please don’t share.

maxraxstax_petre
maxraxstax_petre

that’s victoria’s secret

Steve F
Steve F

C’mon, like lingerie isn’t worth it!?

Wade
Wade

Seeing nothing lol

JC
JC

I checked mine because they sent a few emails today and I wanted to verify the information was correct. However, when I checked my report I definitely saw someone else’s credit report since it was showing a much lower score and length of credit history than I have. Also, was showing accounts that were not mine. Not sure how to proceed at this point since the cookie issue means others may now see my report.

Lion
Lion

Hopefully no sensitive info leaked. I think the worst they can see is your name and reported addresses and employers.

Zack
Zack

What’s actually included in the credit information it’s showing to others?

Mike L
Mike L

Well if you’re seeing other profiles, it would be everything you normally see in your profile. This information would include all loans, credit cards and any balances, other debt, addresses, car type, email. I’m sure there’s more.

Mike
Mike

Never use it and tired of the spam anyways (Great job look at your scores now!). Will close my Credit Karma account when this fiasco is over.

parrothead
parrothead

Yea I checked mine this morning and was flabbergasted when I saw it was around 560… I refreshed a couple times then it popped back up to around 800 lol. I didn’t see any of the other person’s info but their score, don’t even remember seeing a name

Abe
Abe

Don’t think of an elephant.

Eric
Eric

Exactly same thing unless you can control your actions.

Mj
Mj

I’ve received someone else’s info as well this morning.

Customer service message said it must be my computer which makes no sense.

WalletHub and TU back door show correct info.

Information Booth
Information Booth

I got an email from them saying that one of my passwords was found on the dark web. They said the best way to fix it was to login to my account and let them do it. Obviously fearing some type of scam… I didn’t login. John 3:16

Snorlax
Snorlax

“DO NOT CHECK”
*Everyone logs in to check*

Rick
Rick

Haha yeah Streisand Effect at its finest

Gadget 🕵️

Hell yeah… I want to see the 90% of people that have a lower score than me. I need some entertainment!

whodidntante
whodidntante

Identity theft can be funny.

Mr Blonde
Mr Blonde

No hat tip to my reddit account for breaking this, u/Lontoron. Oof

A CK employee reached out to me on Reddit about it too lol.

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