Discover Sends Out E-mail Informing Some Customers That Their Discover it Will Become A Discover it Miles (Without Request)

Update 9/24/19: Reposting this since tons of people are starting to notice they got their IT card changed to Miles. Some got emails and some did not. You can call in to get it changed back. (They might tell you to wait a bit before being able to change back.)

Update: Looks like Discover often does this when they card hasn’t been active. You can call in and request a change back to the Discover it card.

Original post: @milesperday & @unknowntree have received an e-mail from Discover saying that their Discover it card will become a Discover it Miles, this is despite not asking for this product change to occur. I suspect this was sent out in error, but it’s possible that Discover is no longer allow people to have multiple Discover it cards. Having multiples is useful due to the rotating 5% categories, whereas the Discover it Miles is not useful as it only earns 1.5% cash back.

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googlre10
googlre10 (@guest_814138)
September 24, 2019 15:20

Jeez, i dont want the IT miles as my 2nd card. Paypal and amazon.com purchases are fruitful having 2 discover IT cards.

Heritage
Heritage (@guest_813927)
September 24, 2019 09:53

You guys know that Discover forgives $1.99 each month right? Protip: You should always be loading $1.99 of Amazon gift cards each month. No reason for the card not to be used.  William Charles

René
René (@guest_813933)
September 24, 2019 09:56
emmons
emmons (@guest_813835)
September 24, 2019 00:38

Call them, and they may help stop the conversion

Kevin O
Kevin O (@guest_813714)
September 23, 2019 20:39

I received this email and I just used the card 10 days ago. My spending on Discover is usually limited to the 5% categories. I sent them a secure message that I didn’t want to make this change.

AA
AA (@guest_813712)
September 23, 2019 20:25

Any idea what the rationale is for automatically product changing people’s cards due to inactivity? How does that benefit Discover?

Kevin
Kevin (@guest_813986)
September 24, 2019 11:40
  AA

They just want people to actually use the card

James
James (@guest_813710)
September 23, 2019 20:21

If this is the case I wonder if they give you the sign up bonus

Dubya
Dubya (@guest_813780)
September 23, 2019 22:44

Take a guess

Frito Pendejo
Frito Pendejo (@guest_813680)
September 23, 2019 19:10

My wife and I each have two “It”s. She got an email today about switch to It Miles for one, I did not. I don’t remember if I’ve used either lately. It is possible it is inactivity on one, but the bar must be pretty low as I can’t even remember the last time I used mine.

SamL
SamL (@guest_813674)
September 23, 2019 19:04

If it’s due to inactivity, then I think some people aren’t taking full advantage of the -$24 AF.

Kcihtred2
Kcihtred2 (@guest_813690)
September 23, 2019 19:39

^ between discover, USB, wf, uber, cap 1 I don’t “have” a internet service bill.

Trevor
Trevor (@guest_813704)
September 23, 2019 20:13

Your internet is $10 a month?

kcihtred2
kcihtred2 (@guest_813757)
September 23, 2019 22:14

$20. multiple US, discover and WF cards

AKJohnny
AKJohnny (@guest_813883)
September 24, 2019 08:33

wow… wells fargo also does the small bill cancellation? I’ve been hitting Cap 1 on a monthly but I didn’t know about WF… what is the max?

SamL
SamL (@guest_813932)
September 24, 2019 09:56
Samosa
Samosa (@guest_813697)
September 23, 2019 19:46

SamL Would you please teach how idiots like me can take advantage of the -$24 AF?

Matt B
Matt B (@guest_813739)
September 23, 2019 22:00
Samosa
Samosa (@guest_813870)
September 24, 2019 06:25

Matt B Thanks! every time I visit DOC I learn at least five new things. You guys are amazing.

H
H (@guest_813707)
September 23, 2019 20:18

What is this? Seems like related to internet bills?

kcihtred2
kcihtred2 (@guest_813759)
September 23, 2019 22:15
  H

low balance cancellation. I run a bunch of those cards for $1-2 on comcast because screw comcast

Rick
Rick (@guest_813787)
September 23, 2019 23:04

Well you’re really screwing the issuer not Comcast, since they’re the ones who end up picking the tab. The only way to screw Comcast is to not pay, for which they will promptly unleash their goons sorry I meant collection agency on you.

Jonathan
Jonathan (@guest_813868)
September 24, 2019 06:00

It does cost Comcast more money to process multiple small charges. While I wouldn’t call that screwing Comcast, they certainly would prefer you not do that.

Jack
Jack (@guest_813850)
September 24, 2019 02:48

Only $20 for a Comcast internet bill? Must be nice to live in a city where they have competition. I pay almost 4x that

Roman
Roman (@guest_813735)
September 23, 2019 21:53

I guess some people don’t know what -$24 AF is so your comment is just pointless

Steve
Steve (@guest_813834)
September 24, 2019 00:33

Or the point was to help people learn things they previously didn’t know.

Lisa
Lisa (@guest_813913)
September 24, 2019 09:33

You can request to change back

SamL
SamL (@guest_813672)
September 23, 2019 19:01

Perhaps unrelated but, whereas last year they put out 5 quarters of 5%CB calendar (2018Q4-2019Q4) all at once, it’s nearing the end of that and no update to the calendar. Is It dead?!

Celia
Celia (@guest_813683)
September 23, 2019 19:14

I think they do it like November 1, at least that’s what happened in 2017 and 2018.

brokenarcher
brokenarcher (@guest_813671)
September 23, 2019 18:58

Received the same email and I do not currently have the Miles card. Last transaction on my IT card was back in Jan, not sure if this counts as inactivity.